help clients become more efficient, increase profitability and give more customers an amazing experience.Want to be part of it? About the Role We are looking for an experienced ITIL Change Manager with a background in Change/Release to support our ChangeManagement operations. In this role, you will ensure seamless change/release implementation … and our customers to manage changes that impact vehicle software, cloud platforms, and connected services and support some of our project delivery initiatives. Key Responsibilities Managing Changes in the ChangeManagement process (Infrastructure, Cloud, Engineering, IT) Lead and oversee the end-to-end ChangeManagement process is followed and managed in line with our audit requirements. … Manage the Change Advisory Board (CAB) and Governance Boards, ensuring risk assessments align with safety, compliance, and operational needs. Collaborate with software development teams, DevOps, and Operations to assess and approve software releases, patches, and system upgrades. Ensure minimal disruption to connected vehicle platforms, embedded systems, and customer-facing applications. Communicating with Internal & External customers in relation to changes More ❯
Job Description: Mars Pet Nutrition is embarking on an exciting journey to build digital-first, strategic revenue management capabilities that will enable our purpose: making a better world for pets. A key component of this SRM agenda is designing and deploying next generation trade promotion management (TPM) capabilities We will focus on implementing top-quartile Customer & Trade Planning … efficiency, and quality. You will program manage the TPM DT program in the region, ensuring DT resourcing (associate or contractor), technical experts and ensuring each market will follow agreed changemanagement processes. Your role may involve project management, changemanagement and technical expertise to ensure seamless integration and full adoption of TPM solutions. What are … depth knowledge of digital TPM eco-system technologies, such as Sales Planning, SRM, Customer Claims and Trade Sales in organizations similar in size and scope of Mars. Strong project management skills with the ability to manage multiple projects simultaneously. Excellent communication and stakeholder management skills, with the ability to collaborate effectively with cross-functional teams. Experience in changeMore ❯
We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯
Associate Director, Data Management page is loaded Associate Director, Data Management Apply locations Reading, Berkshire, United Kingdom time type Full time posted on Posted Today job requisition id R PURPOSE Establish a Lead Support Office framework to embed customer process/system/standards knowledge and support the institution of new customer lead roles at IQVIA for a … large DM FSP. Where applicable, performs and oversees data management activities in order to provide high quality data that meets client/project needs. Ensures that data is processed and tracked in alignment with regulatory and quality standards. RESPONSIBILITIES Establish knowledge management structures to embed the knowledge of customer process/systems/standards with IQVIA leads Implementation … maintain structures for mentoring and coaching, focusing on development and effectiveness of customer lead roles Manage SME network, including responsibility for SME development and effectiveness Establish and lead Knowledge Management Forums, lessons learned, CAPAs and best practices Works with customer to develops tools and guidance to navigate and find information in customer process/systems/standards Ensure IQVIA More ❯
or modern work advisory services in a customer-facing or consultancy capacity. Strong understanding of user-centric methodologies and frameworks such as persona mapping, XLA design, and adoption/changemanagement . Experience in a presales or enablement role with a focus on modern workplace transformation. Excellent communication, presentation, and stakeholder management skills. Strategic mindset with the … acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
Reading, England, United Kingdom Hybrid / WFH Options
HD TECH Recruitment
Data & Analytics Consultant HD-Tech is proud to be partnering with a leading data management and analytics consultancy that specialises in delivering transformative business insights using Microsoft technologies. With over 10 years of industry presence, our client is recognised for helping organisations optimise their use of data to drive smarter decisions and long-term value. As they continue to … businesses "predict their future" through better use of data, technology, people, and process . Their services include: Managed Data Services Database and Infrastructure Consultancy Data Engineering & Analytics Adoption and ChangeManagement Their reputation is built on strong consulting skills, deep expertise in Microsoft Data Services, and a highly collaborative culture. They place a premium on client engagement, commercial … and design optimal analytics architectures Develop robust data models using methodologies such as Kimble Deliver impactful visualisations and insights using tools like Power BI Promote user adoption, training, and changemanagement initiatives Ensure high standards of documentation and data security compliance Technical Skills (desirable): Microsoft Azure Data Services (e.g., Azure Data Factory, Synapse, Databricks, Fabric) Data warehousing and More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
WeAreTechWomen
time between 16:00 and 18:30. What the role is all about In this role you will design, own and operate Three's B2B master data and lead management strategy, as part of the Sales Enablement function. The Lead-to-Cash Data Lead will: Work with the Head of Enablement to recruit, implement and manage industry leading master … data management vendors and processes. Ensuring that Three sales teams across all channels have the right data at the right time to succeed, and revenue growth across these channels. Look for opportunities to continually improve and enhance the quality of data and sales processes across the entire lead-to-cash lifecycle. Ensuring vendors are providing the required level of … all Sales channels and Marketing to prospect into the UK Business market, growing pipeline, generating opportunities and converting them into customer volume and value. Continually strive to develop data management strategies that improve business outcomes. Own and develop master data relationship management, ensuring latency of date from suppliers is kept to a minimum. Ensuring the data strategy is More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
high-impact Stock Optimisation project, within the overarching Product Model Programme. This role requires project level oversight, combining strategic thinking with hands-on delivery, to drive end-to-end change across systems, process and ways of working. The Stock Optimisation Project Manager will be accountable for managing a complex stakeholder landscape, aligning cross-functional teams, ensuring tight governance and … the Product Model overarching objectives. Define and own the project delivery, including scope, timeline, milestones, resource plans and critical dependencies. Establish and maintain strong governance frameworks, ensuring rigorous risk management, issue resolution and clear escalation paths. Engage and influence senior stakeholders across Primark and third-party vendors to secure engagement and maintain momentum. Manage multi-functional delivery teams, made … progress, KPIs and budgets, addressing variances and challenges, reporting to senior leadership. Ensure that the project adheres to best practice and quality standards in technology delivery and implementation. Integrate changemanagement, communication and training plans into the overarching project plan to support adoption and deliver lasting process improvements. Follow and champion the mandated Primark delivery approach, continuously seeking More ❯
and documentation for OT digital solutions across both value streams. - Develop and maintain CAF-based risk assessments to support NIS regulation compliance and adapt to evolving regulatory requirements. - Lead changemanagement activities to drive adoption and measure impact. - Define and track value metrics to demonstrate business value from the OT product portfolio. - Lead on complex business and OT … systems (e.g. hosting, firewalls, secure remote access, network monitoring, SCADA and DCS). - Demonstrated ability to lead workshops, document requirements, and support value-driven agile delivery. - Experience in supplier management, cross-functional collaboration, and familiarity with Agile & DevSecOps principles. - Excellent interpersonal, facilitation, and written/verbal communication skills. About SSE SSE has a bold ambition - to be a leading More ❯
are a nationally recognised public sector organisation with a proud legacy of transforming lives through education, innovation and community development. Our mission is to empower individuals and drive systemic change and digital transformation sits at the heart of this journey. As we embark on a bold new chapter, we are preparing to implement a cutting-edge CRM solution that … existing systems and processes. You'll be responsible for steering the programme with precision, balancing strategic vision with operational excellence. From discovery workshops and requirements gathering to implementation and changemanagement, you'll be the driving force behind a transformation that matters. What you'll need to succeed You are a CRM specialist through and through, a strategic More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Vivedia Limited
and new products. Support with the launch of new features and product improvements out to market through Customer Success, Customer Services, Marketing and Go to Market teams. Support with ChangeManagement for anyone impacted. Help understand risks and issues. Provide support to the wider Vivedia team on less busy site days Maintain communication with stakeholders throughout the business. More ❯