2 of 2 Permanent Client Onboarding Jobs in Reading

Account Manager to join our dynamic Mid-Market Sales team. This role is perfect for someone with a proven track record in IT sales, client onboarding, and driving growth within the private sector. As part of our Mid-Market division (organisations up to 2000 employees … forefront of identifying new business opportunities while nurturing existing client relationships. If you thrive in a fast-paced environment and have a passion for delivering tailored IT solutions, we want to hear from you! What You’ll Do Prospect & Generate Leads: Identify new opportunities through research, networking, and outreach. ...

aligned with contractual commitments and evolving customer expectations. This role is responsible for driving service excellence, maintaining strong operational relationships, and acting as the client’s primary point of contact for support-related matters. Operating at the intersection of service delivery and customer success, the CSM ensures SLA/… improvement initiatives. The role requires close collaboration with Technical Account Managers (TAMs) , Support Leads , Service Leads , and Account Managers , maintaining strong communication loops between client feedback, technical operations, and account strategy. While the CSM contributes to commercial awareness and identifies opportunities to enhance service value, responsibility for upsell ...