7 of 7 Permanent Customer Retention Jobs in Reading

and industries. The Product Owner participates on a cross-functional Agile Scrum team to develop and maintain Point of Rental software products to support customer acquisition and retention, based on the customer’s needs, the competitive landscape, industry trends, and business value to the company. Their … and business requirements documents to support design, development, and testing efforts. Working with stakeholders, plan and execute Sprints that balance initiatives of Product Roadmap, Customer Satisfaction, Technical Innovation and Debt. Collaborate with Product Managers to define, analyse, and communicate internally the Product Roadmap in alignment with customer needs … and business objectives as supported by business cases, market research, customer data, and competitive analysis. Lead, collaborate with, and motivate a cross-functional team of developers, testers, and others to develop, execute, and release in alignment with product roadmaps. Communicate with internal stakeholders about the prioritisation of the Product More ❯

oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to develop their sales career within … the IT sector. The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships, and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will … up to 2000 employees), winning, developing, and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strong vendor relationships. This role will collaborate across other sales roles such as Sales Support, Technical More ❯

on Head of Product - eCommerce to lead the evolution of the company’s digital commerce strategy. This role involves owning the product roadmap, optimising customer journeys, and driving the success of the eCommerce platform. You will lead the development of a fit-for-purpose commerce experience tailored to the … of customers. The role will work across the full eCommerce lifecycle, ensuring seamless integration with the company’s internal systems and creating an effective customer self-service model. What You'll Be Doing: Product Ownership : Define the vision, roadmap, and goals for eCommerce as a core product area. Take … ownership of the customer journey from browsing to checkout, onboarding, and lifecycle management. Platform Development : Collaborate closely with engineering to make architectural decisions that balance speed, scale, and maintainability. Lead discovery and delivery of key platform features such as pricing logic, product configuration, and multi-tenant access. Optimisation & Performance More ❯

and industries. The Product Owner participates on a cross-functional Agile Scrum team to develop and maintain Point of Rental software products to support customer acquisition and retention, based on the customer’s needs, the competitive landscape, industry trends, and business value to the company. Their … and business requirements documents to support design, development, and testing efforts. Working with stakeholders, plan and execute Sprints that balance initiatives of Product Roadmap, Customer Satisfaction, Technical Innovation and D... More ❯

ability to foster and sustain strong relationships with internal overlay/sales specialists and pre-sales team , effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: ESSENTIAL OR DESIRABLE 5+ Years Experience for an … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. WIDER TEAM NETWORK (WHICH TEAMS More ❯

and technical verticals. Relationships are mainly client focused. This role interacts with technology leaders, suppliers, clients, internal sales teams and management. Responsibilities/Tasks Customer liaison to project requirements, scope and integration with existing systems Development, configuration, integration, testing, optimization, implementation and debug of bespoke customer solutions Testing … troubleshoot deployments Documentation of solutions to ensure support teams and other consultants can participate in support and onward development Working both remotely and on customer sites where … appropriate to perform tasks Train colleagues and/or customers on allocated technologies. Improved communication and collaboration between clients and business. Improved 360-client retention and service delivery. Ability to delivery projects with chosen technologies. Any other tasks as directed Knowledge, Experience & Skills Microsoft Azure Admin Microsoft More ❯

Academic background showcasing intelligence, diligence, and commitment. Client-Facing Experience: Prior experience as a PA/Family Assistant or experience in hospitality, retail, or customer service roles with direct public or consumer interaction. Growth Mindset: Thrives on learning and self-improvement, with an ambition to grow within an AI … independently, prioritise tasks, and manage time efficiently across multiple clients. Commercial Insight: An understanding of the professional impact of delivering excellent service, enhancing client retention, and growing BlckBxs reputation. Lifestyle-Driven Professionalism: Excited to blend lifestyle support within a professional environment, providing high-quality support in a corporate More ❯