16 of 16 Permanent Customer Service Jobs in Reading

business process optimization, and AI-powered capabilities. You'll work at the intersection of business strategy and technology, helping organizations transform how they manage customer relationships. Key Responsibilities Pre-Sales & Business Development Partner with sales teams to understand prospect requirements and design compelling CRM solutions that address business challenges … testing strategies, data migration plans, and change management programs Business Process Management Analyze current business processes and identify opportunities for optimization and automation Map customer journeys and design processes that enhance customer experience and operational efficiency Create process documentation, workflow diagrams, and standard operating procedures Facilitate process design ...

Please note: I can only accept applications from suitable applicants who are either Fluent Spanish (or Fluent Dutch) This role requires excellent communication and customer service skills to join a global organisation in this progressive career opportunity. The ideal candidate will be familiar with IT (laptop, Mobile … Fluent Spanish (Or Dutch) language skills Strong IT skills and interest (Building/fixing/troubleshooting, PC's, Laptops, IOS/Android) Problem solving Customer focused Good planning/organisation skills Able to prioritise workloads Strong and clear communicator (Written and verbal) In terms of backgrounds we are essentially ...

only accept applications from suitable applicants who are either Fluent Dutch or have Fluent Spanish language skills. This role requires excellent communication and customer service skills to join a global organisation in this progressive career opportunity. The ideal candidate will be familiar with IT (laptop, Mobile, PC) Support … Skills Summary: Fluent Dutch (Or spanish) Strong IT skills and interest (Building/fixing/troubleshooting, PC's, Laptops, IOS/Android) Problem solving Customer focused Good planning/organisation skills Able to prioritise workloads Strong and clear communicator (Written and verbal) In terms of backgrounds we are essentially ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Senior Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Execute business analysis with business, IT and strategic partners on large/complex projects to identify ...

manage team schedules to ensure coverage during business hours and on-call periods Foster a collaborative, positive team culture focused on engagement and customer service excellence Prioritise and allocate incidents and service requests according to urgency, impact, and SLAs Monitor incident progress to ensure timely resolution … consistent and efficient issue resolution Ensure training and reference materials are current and accessible to the support team Establish, monitor, and report on key service delivery KPIs Provide regular management reports on performance, incident trends, risks, and improvement opportunities Use data-driven insights to drive continuous improvement and informed ...

nurturing potential customers. This role is ideal for someone looking to start a career in technology sales and gain hands-on experience in prospecting, customer engagement, and sales operations. You'll be the first point of contact for prospective clients, helping build a strong sales pipeline … Google Workspace Strong organizational skills and attention to detail Self-motivated with a positive, coachable attitude Preferred Qualifications Internship or prior experience in sales, customer service, or call center environments Familiarity with CRM systems (e.g., Salesforce, HubSpot) Interest in technology, IT services, or B2B sales What We Offer ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...

process optimisation, and the application of AI-enabled capabilities. The position works at the intersection of business strategy and technology, supporting organisations in improving customer relationship management. Responsibilities Partner with sales teams to understand prospect requirements and design effective CRM solutions Lead discovery sessions and workshops to identify business … sales activities, solution design, or client-facing consulting engagements Experience supporting change management and user adoption initiatives Strong understanding of sales, marketing, and customer service business processes Experience with business process modelling, analysis, and optimisation methodologies Working knowledge of AI and machine learning concepts and their application within ...

moving telecoms provider in Berkshire as a Senior C# Developer, where you'll lead the development of internal applications that drive operational efficiency and customer service excellence. This is a hands-on role for a seasoned engineer who thrives in a collaborative, delivery-focused environment. About the Role ...

tasks: Your primary responsibility as an Account Executive is to represent Hornetsecurity as our partner base's central point of contact and provide excellent customer service to empower our partners. You will be expected to find innovative ways to introduce and cross-sell our complete portfolio, expand your ...

follow up on leads Collaborate with sales and marketing team to develop strategies for reaching sales targets including account mapping and ABM Use customer relationship management (CRM) software to manage leads and sales activities Stay up-to-date on market trends, competition, and industry developments Provide regular reports … share best practice Job Profile: skills traits, and experience 5 years+ of experience in sales 2+ years of outbound SaaS SDR experience Proficiency in customer relationship management (CRM) software is essential. Social selling will be key - LinkedIn, Leaf forensics, email marketing exposure is desirable. Excellent verbal, written communication skills ...

family coffee wholesaler in the UK with branded support in Europe. We support independent businesses in the HoReCa industry, providing a effective offering and customer service. We pride ourselves on our relationship with our clients and are looking for someone to come into our business to secure new relationships. … mainly Business Development in your designated patch. Calling on potential clients such as independent hotels, restaurants and local businesses introducing the offering and the service and support which they are very proud of. The account base that will be inherited is very established this is made up of HoReCa ...

customers on a national basis. You will receive specialist training to understand their full business portfolio and be able to provide a full service to customers from small installations to full fit outs on commercial and industrial projects. This will be based from their office but may involve … travel to customer sites. The Role: Generating new business leads and identifying new markets Autonomous role working as part of a dedicated sales team Specialist training given on their range of high tech products The Person: Business Development Manager from a construction or building technology background Looking for training ...