Service Desk Analyst
Reading, Berkshire, South East, United Kingdom
Peregrine
and workarounds. Communication & Interpersonal Skills: Good communication and interpersonal skills Technical Proficiency: Proficiency in using ticketing systems (e.g., Jira Service Management, ServiceNow) Strong knowledge of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge of ITIL best practices Expertise in Service More ❯
Employment Type: Permanent
Posted: