2 of 2 Permanent Performance Metrics Jobs in Reading

business operations across multiple departments. Maintain customer, supplier, contract, and operational records using ERP and internal business systems. Prepare reports, dashboards, and business performance metrics for management. Assist with procurement, invoicing, expense management, and other financial administration tasks. Coordinate meetings, internal communications, and business documentation. Ensure business data ...

periodically throughout the year, including attending some of the events they organise. The Customer Success Manager will also contribute to strategic planning and departmental performance tracking through KPIs including NPS, retention, and expansion revenue. The Company This is a well-established, specialist software business operating in the events technology … scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience would be particularly welcome) and a good grasp of SaaS ...