including Enterprise clients. • Work collaboratively in the sales team to execute our sales strategy. • Contribute to market penetration by identifying growth opportunities and sharing innovative ideas. • Regularly update key performancemetrics and sales dashboards to ensure targets are being met. • Identify trends and opportunities from data analysis and report findings to the sales team. What We're Looking More ❯
We are seeking a proactive Contact Centre Manager to lead and optimise the performance of a customer-focused team within the technology and telecoms industry. This role is based in Reading and requires strong organisational and leadership skills to ensure exceptional service delivery. Client Details This is an exciting opportunity to join a medium-sized organisation within the technology … maintaining high standards in customer service. Description Manage day-to-day operations of the contact centre to ensure smooth workflows. Lead, coach, and develop a team to achieve key performance indicators. Implement strategies to enhance customer satisfaction and service quality. Monitor and analyse performancemetrics to identify areas for improvement. Collaborate with other departments to address customer More ❯
map the market to uncover new revenue opportunities. Partner with marketing and product teams to refine propositions and messaging. Represent the company at relevant events and networking forums. Commercial Performance Consistently achieve or exceed annual recurring revenue (ARR) and pipeline targets. Track performancemetrics and maintain accurate CRM records. Provide insight and feedback to management on market More ❯
tracking and approval Reporting: Responsible for designing, implementing and maturing portfolio delivery and Exec level reporting Reporting on portfolio level risks, constraints and opportunities Develop and implement key portfolio metrics and insights to support leadership decision making Develop and implement domain portfolio health check reporting Visibility: Responsible for enabling visibility of all portfolio initiatives and enable a single Tech … content for accuracy and currency Qualifications: Essential 5+ years of experience within a portfolio/enterprise level PMO Strong understanding of portfolio management frameworks Understand KPIs, dashboards, and portfolio performancemetrics Significant experience in PPM tools Desirable Advanced data analysis and visualization An appropriate degree, equivalent qualification or experience Experience in identifying and implementing continuous improvement efforts and More ❯
ensuring alignment of priorities, MDF utilisation, and incentive programs. Work with vendors to secure investment and funding for campaigns, training, and joint customer initiatives. Track and report on GTM performancemetrics, including pipeline growth, conversion rates, and ROI. Generate and influence pipeline by collaborating with sales teams to identify cross-sell and upsell opportunities. Monitor KPIs such as … revenue, margin, and rebate attainment to ensure commercial targets are met. Support forecasting and performance tracking against vendor incentives and targets. Collaborate with sales operations and finance to ensure accurate reporting of rebates, deal registrations, and incentives. Engage with distribution partners to optimise commercial terms and identify co-funded opportunities. Act as the conduit between vendors, internal stakeholders, and More ❯
ensuring alignment of priorities, MDF utilisation, and incentive programs. Work with vendors to secure investment and funding for campaigns, training, and joint customer initiatives. Track and report on GTM performancemetrics, including pipeline growth, conversion rates, and ROI. Generate and influence pipeline by collaborating with sales teams to identify cross-sell and upsell opportunities. Monitor KPIs such as … revenue, margin, and rebate attainment to ensure commercial targets are met. Support forecasting and performance tracking against vendor incentives and targets. Collaborate with sales operations and finance to ensure accurate reporting of rebates, deal registrations, and incentives. Engage with distribution partners to optimise commercial terms and identify co-funded opportunities. Act as the conduit between vendors, internal stakeholders, and More ❯
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯