Service Operations Manager
- Hiring Organisation
- Advanced Resource Managers Limited
- Location
- Reading, Berkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Service Operations Manager - SC Cleared We are seeking an experienced Service Operations Manager to take ownership of day-to-day service management across a complex, multi-supplier IT environment. This is a key operational role, responsible for ensuring services are delivered effectively, consistently and to a high standard. … understanding of ITIL 4 and IT service management best practice. Experience managing or overseeing Service Desk and End User Compute services. Strong ServiceNow governance, product ownership or managed service experience. Experience managing escalations, operational risk and major incidents. Excellent stakeholder management and communication skills. Experience working within Defence ...