7 of 7 Permanent Service Delivery Jobs in Reading

Customer Service Advisor Reading/Hybrid What it's like to work at Ochresoft: Do you want to work in an award-winning team? Well, this is your chance. We're a friendly, dynamic and supportive bunch who encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote … time. We would expect you to attend the office as needed. The Opportunity This role is within our Customer Support Team. They provide an award-winning standard of customer service delivery, providing support and advice to Ochresoft customers. Our customers are Conveyancing and Private Client Legal Professionals, and our Customer Service Advisors help them to get the … apply, we’d love to hear from you. About You You will be confident with a professional telephone manner, first-rate communication skills and a passion for quality customer service and customer satisfaction. You will also have/be: Good standard of education, preferably up to A Level or equivalent Previous frontline customer service experience from a fast More ❯

a highly organised and strategic PMO Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you’ll manage and mentor a team of project managers and … coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing:Leading and developing the PMO team, providing guidance, mentorship, and performance managementOverseeing the planning, execution, and delivery … team playerKnowledge of ServiceNow would be beneficial but not essential Why apply? This is a key role with the opportunity to make a real impact in shaping the project delivery function and supporting the success of engineering projects. You’ll be joining a collaborative, customer-focused environment that values innovation, quality, and continuous development. Please note:As you can More ❯

a highly organized and strategic PMO Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you’ll manage and mentor a team of project managers and … coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. PMO Team Lead Location: Twyford, Berkshire Salary: £45,000 – £49,000 per annum What you’ll be doing: Leading and developing the PMO … team, providing guidance, mentorship, and performance management Overseeing the planning, execution, and delivery of strategic engineering projects Ensuring projects run on time, within scope, and to budget Managing resource allocation to optimize efficiency across the portfolio Supporting change management and communication strategies during project rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting More ❯

documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. If you would like to More ❯

market intelligence, providing feedback that shapes future services and supports innovation in land and property data. Collaborate cross-functionally with Sales, Product, and Customer Success teams to ensure seamless service delivery and client satisfaction. Your Key Responsibilities Manage complex accounts, from technical product users to senior decision-makers in land and property. Identify growth opportunities and close deals More ❯

and innovation to flourish. ALL.SPACE, has developed a smart terminal, capable of linking with all satellites, all networks, in all orbits, all at once. Our ground-breaking software-defined service enablement platform integrates intelligent routing, edge computing and on-demand services to deliver unprecedented network resilience and application performance. Our terminal designs operate as fully electronic beam steering systems. … compliance or certification purposes. Capture, document and track the progress of any issues sighted during testing. Where appropriate, automate the execution of system tests for efficient regression testing. Support Service Delivery, for instance during demonstrations of new features and in the training of support staff. Reproduce issues reported by customers in the field. Provide testing results that inform More ❯

IT Administrator – Reading (Hybrid) We’re looking for an IT Administrator to join our busy Service Delivery team! This is a varied role where you’ll handle everything from managing licenses and hardware assets to supporting starters/leavers, maintaining IT documentation, and getting involved in IT projects. What you’ll do: Keep our IT operations running smoothly More ❯