Service Delivery Jobs in Reading

Service Delivery
Berkshire > Reading

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 68 58 88
Rank change year-on-year -10 +30 -10
Permanent jobs citing Service Delivery 56 75 51
As % of all permanent jobs advertised in Reading 3.09% 4.85% 2.73%
As % of the Processes & Methodologies category 3.55% 4.99% 2.94%
Number of salaries quoted 28 52 31
10th Percentile - £32,500 £26,500
25th Percentile £34,500 £41,250 £34,500
Median annual salary (50th Percentile) £52,500 £45,600 £47,500
Median % change year-on-year +15.13% -4.00% +3.83%
75th Percentile £63,750 £56,000 £57,125
90th Percentile - £69,925 £68,750
Berkshire median annual salary £52,500 £45,600 £47,500
% change year-on-year +15.13% -4.00% +2.70%

All Process and Methodology Skills
Reading

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,578 1,502 1,734
As % of all permanent jobs advertised in Reading 87.18% 97.15% 92.73%
Number of salaries quoted 929 759 958
10th Percentile £30,000 £31,250 £32,500
25th Percentile £41,250 £42,500 £45,000
Median annual salary (50th Percentile) £54,995 £62,500 £60,000
Median % change year-on-year -12.01% +4.17% -
75th Percentile £70,000 £77,500 £75,000
90th Percentile £80,000 £95,500 £82,500
Berkshire median annual salary £53,631 £60,000 £60,000
% change year-on-year -10.61% - +9.09%

Service Delivery
Job Vacancy Trend in Reading

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Service Delivery in Reading

Service Delivery
Salary Trend in Reading

3-month moving average salary quoted in jobs citing Service Delivery in Reading.

Salary trend for Service Delivery in Reading

Service Delivery
Salary Histogram in Reading

Salary distribution for jobs citing Service Delivery in Reading over the 6 months to 28 May 2024.

Salary histogram for Service Delivery in Reading

Service Delivery
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (14.29%) Microsoft Office
Cloud Services
1 2 (3.57%) Microsoft 365
Communications & Networking
1 8 (14.29%) LAN
2 1 (1.79%) 5G
2 1 (1.79%) Firewall
2 1 (1.79%) Internet
2 1 (1.79%) LTE
2 1 (1.79%) Radio Access Network
2 1 (1.79%) WAN
2 1 (1.79%) Wi-Fi
2 1 (1.79%) Wireless
Database & Business Intelligence
1 1 (1.79%) MySQL
1 1 (1.79%) RDBMS
1 1 (1.79%) Relational Database
General
1 27 (48.21%) Social Skills
2 24 (42.86%) Finance
3 17 (30.36%) Public Sector
4 11 (19.64%) Analytical Skills
5 7 (12.50%) Organisational Skills
6 5 (8.93%) Influencing Skills
6 5 (8.93%) Marketing
7 4 (7.14%) Inclusion and Diversity
8 3 (5.36%) Telecoms
9 2 (3.57%) Presentation Skills
Job Titles
1 10 (17.86%) Administrator
1 10 (17.86%) Service Delivery Manager
1 10 (17.86%) ServiceNow Administrator
2 9 (16.07%) Delivery Manager
2 9 (16.07%) Service Manager
3 7 (12.50%) Desktop Engineer
3 7 (12.50%) Desktop Support
3 7 (12.50%) Desktop Support Engineer
3 7 (12.50%) DV Cleared Desktop Support
3 7 (12.50%) Support Engineer
4 6 (10.71%) Consultant
5 4 (7.14%) Head of Operations
5 4 (7.14%) Head of Service Operations
6 3 (5.36%) Architect
6 3 (5.36%) Head of Delivery
6 3 (5.36%) Head of Service Delivery
6 3 (5.36%) Head of Service Management
6 3 (5.36%) ITSM Architect
6 3 (5.36%) Service Architect
7 2 (3.57%) Enterprise Architecture Director
Miscellaneous
1 6 (10.71%) Driving Licence
2 1 (1.79%) Data Centre
2 1 (1.79%) IoT
Operating Systems
1 9 (16.07%) Windows
2 7 (12.50%) Windows 10
2 7 (12.50%) Windows 7
3 1 (1.79%) Linux
3 1 (1.79%) Mac OS
3 1 (1.79%) Unix
Processes & Methodologies
1 24 (42.86%) ITIL
2 18 (32.14%) ITSM
2 18 (32.14%) Problem-Solving
3 13 (23.21%) Actionable Insight
4 12 (21.43%) Service Management
5 11 (19.64%) Budget Management
5 11 (19.64%) Customer Experience
6 10 (17.86%) Service Delivery Management
6 10 (17.86%) Stakeholder Management
7 9 (16.07%) Customer Service
8 8 (14.29%) Continuous Improvement
8 8 (14.29%) Software Testing
9 7 (12.50%) Agile
9 7 (12.50%) Customer Requirements
9 7 (12.50%) Enterprise Architecture
9 7 (12.50%) GAP Analysis
9 7 (12.50%) Matrix Management
9 7 (12.50%) Test Scripting
9 7 (12.50%) User Acceptance Testing
9 7 (12.50%) Waterfall
Qualifications
1 22 (39.29%) Security Cleared
2 12 (21.43%) SC Cleared
3 7 (12.50%) DV Cleared
4 6 (10.71%) Degree
5 1 (1.79%) A+ Certification
5 1 (1.79%) CCNA
5 1 (1.79%) Cisco Certification
5 1 (1.79%) DBS Check
5 1 (1.79%) MCDST
5 1 (1.79%) Microsoft Certification
Quality Assurance & Compliance
1 12 (21.43%) SLA
2 7 (12.50%) QA
3 1 (1.79%) GDPR
System Software
1 7 (12.50%) Firmware
Systems Management
1 7 (12.50%) SCCM
Vendors
1 10 (17.86%) ServiceNow
2 8 (14.29%) Microsoft
3 7 (12.50%) HP
4 4 (7.14%) BT
4 4 (7.14%) Oracle
5 1 (1.79%) Cisco
5 1 (1.79%) VMware
5 1 (1.79%) WatchGuard