My client based in Reading are looking for a Support Specialist to support their customers in the use of using their on-line learning platform. Previous technical or software support would be preferable. This is a Hybrid role paying £25-28Kpa depending on experience. This role … resolution cannot be identified, all within agreed KPI guidelines. • To obtain and evaluate all relevant information to maintain quality befitting of a world class support service. • To manage customers’ accounts and databases across the Review, Learn and Insight modules as well as other accounts. • To prepare, analyse and distribute … customer activity reports relating to learner progression and completion. • As part of the Support Team (Tier 1), to communicate and co-ordinate with internal departments, including the Technical Team (Tier 2) and Development Team (Tier 3) • To facilitate working closely together across disparate teams and widely varying time zones more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Then this opportunity is for you! Company Overview 83zero is excited to partner with a leading organisation who is expanding it's Global IT Support Engineering team. Our client is looking for proven IT Support Engineers who have experience wearing many hats, and enjoys a variety of troubleshooting … Role You'll join a small dynamic team, who are responsible for supporting the UK IT Infrastructure. You'll be involved in providing technical support to users and working with IT Manager on IT projects across the business. You'll be responsible for ensuring the IT systems are running … the team expands their will be more opportunities to progress in the company, offering exciting career prospects. Key Skills · Experience working in an IT Support or IT Systems Administrator role · Experience working with both Windows and Linux OS's. · Experience supporting Microsoft O365 suite · Experience supporting Microsoft Active Directory more »
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will work on site within schools across Reading and Berkshire, ensuring that IT systems and services are … the Reading/Berkshire Area. If you are keen to join one of the most successful MSP's in the UK...read on. Role: ICT Technician aka IT SupportTechnician, ICT SupportTechnician, ICT Consultant, Field IT Support Engineer Location: Field based, looking after schools … in Reading and Berkshire Salary: £24k- £32k base salary plus great benefits What you will bring to the role: Previous experience in an IT Support Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such more »
