using ticketing systems (e.g., Jira Service Management, ServiceNow) Strong knowledge of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and webservices (REST API, SOAP) Service Management Expertise: Knowledge of ITIL best practices Expertise in Service Desk delivery best practices Expertise in Service Desk configuration, administration, and usage Strong understanding of More ❯
using ticketing systems (e.g., Jira Service Management, ServiceNow) Strong knowledge of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and webservices (REST API, SOAP) Service Management Expertise: Knowledge of ITIL best practices Expertise in Service Desk delivery best practices Expertise in Service Desk configuration, administration, and usage Strong understanding of More ❯
Your new company The University of Reading is a globally recognised institution with a rich heritage spanning nearly a century. Known for its commitment to academic excellence, sustainability, and social impact, it is home to over 27,000 students from More ❯
Your new company The University of Reading is a globally recognised institution with a rich heritage spanning nearly a century. Known for its commitment to academic excellence, sustainability, and social impact, it is home to over 27,000 students from More ❯
