2 of 2 Permanent Windows Server Jobs in Redditch

enjoys hands-on troubleshooting, technical variety and taking ownership of escalated support issues. This role would suit someone confident across Microsoft 365, Windows Server as well as desktop, networking troubleshooting and user support, exposure to 3rd Line support work is highly beneficial, as there will … OneDrive Managing User Access: Troubleshoot user accounts, permissions and access within Microsoft Entra ID and Active Directory Supporting End-User Devices: Support Windows 10/11 desktops, laptops, Mac devices and other end-user equipment Resolving Network Issues: Troubleshoot TCP/IP, DNS, DHCP ...

Line Support Engineer: 2-3 years' experience in an MSP, ideally in a 2nd/3rd Line role. Strong Microsoft experience across Windows 10/11, Microsoft 365, Active Directory/Entra ID and Windows Server. Strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs … Provide 2nd Line support across a diverse range of client environments. Own and resolve escalated technical incidents within agreed SLAs. Troubleshoot Microsoft 365, Windows, server, hardware and software issues. Diagnose and resolve networking issues across VLANs, switches, firewalls, Wi-Fi, DNS, DHCP and VPNs. Support Active ...