1 of 1 Permanent Customer Service Jobs in Redruth

IT Field Engineer

Hiring Organisation
SER (Staffing) Ltd
Location
Redruth, Cornwall, South West, United Kingdom
Employment Type
Permanent
Salary
£35,000
onsite IT support to a wide range of businesses across Cornwall. The Role As an IT Field Engineer, you will be responsible for: Visiting customer sites across Cornwall to resolve IT issues. Providing 1st and 2nd Line technical support to end users. Troubleshooting hardware, software, networking and connectivity issues. … connectivity issues. Escalating more complex issues to the wider technical team where required. Carrying out maintenance, upgrades and installations at client sites. Providing excellent customer service and communicating technical issues clearly to non-technical users. Maintaining accurate documentation and updating support tickets following onsite visits. About ...