Senior Director of Service Delivery
- Hiring Organisation
- Jobleads-UK
- Location
- Reigate, England, United Kingdom
Cost-to-Serve Own the service function's OPEX budget, managing cost-to-serve across service operations and balancing efficiency with client experience. Optimise resource allocation across onshore/offshore delivery models, coverage structures, and FTE planning. Provide input into commercial models, pricing constructs, and contractual service terms ...