Service Desk Analyst
Reigate, Surrey, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Optima Recruitment
Service Desk Analyst – Hybrid (Reigate) | £41,800–£43,000 + Bonus (15%) Join a dynamic IT team delivering high-quality first- and second-line support across a hybrid workforce. You’ll keep users productive, systems secure, and services running smoothly. What You’ll Do Provide first/second line support and manage incidents via the IT Service … working with InfoSec where needed. Produce reports, support compliance tasks, and identify improvements/automation. Create documentation and deliver user training. What You’ll Bring Solid IT support/service desk experience. Strong knowledge of Microsoft 365, Windows 10/11, mobile OS, Intune, Entra ID/Azure AD. Understanding of networking basics and security tools (Defender, Mimecast … + up to 15% bonus 27 days holiday + bank holidays Generous pension & £500 benefits allowance Private medical (after 1 year), income protection, death in service Employee car scheme, EAP, enhanced family benefits Hybrid working (4 days onsite) Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
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