IT Service Operations Coordinator (MOD Strategic Service Desk)
- Hiring Organisation
- Apogee Corporation**
- Location
- Bishopton, Renfrewshire, Scotland, United Kingdom
- Employment Type
- Permanent
across multiple sites. If you like structured chaos with purpose, this role has your name on it. What you will be doing Monitoring bespoke customer portals and incoming service requests Logging and managing service calls accurately within internal systems Supporting MOD IT incident management alongside the Service Management team … routes via IT to support service delivery needs Ordering additional equipment based on demand and operational requirements Liaising daily with internal departments and external customer contacts Identifying opportunities for continuous improvement and helping refine processes Providing consistently high levels of customer service across all interactions A typical working ...