Application Support Manager
paisley, central scotland, united kingdom
Head Resourcing
across a range of business-critical systems. The successful candidate will lead a small team, working closely with internal stakeholders, developers, and third-party vendors to ensure that software applications are stable, supported, and continually improved to meet business needs. Key Responsibilities: Manage and lead the Application Support team, ensuring the effective handling of support requests across the … and external vendors to ensure timely resolution. Oversee routine maintenance, monitoring, and support activities for key business applications. Work collaboratively with project teams and business users to support software changes, testing, and implementation. Ensure support documentation, procedures, and reporting are maintained and up to date. Champion best practices in application support, identifying opportunities for automation, efficiency, and improved … an application support leadership or management role. Strong knowledge of application support methodologies and IT service delivery processes. Hands-on experience with SQL (Microsoft or Oracle) and supporting enterprise applications. Familiarity with SQL Server tools including Management Studio, SSIS, and SQL Agent. Excellent problem-solving skills and the ability to manage competing priorities effectively. Strong communication and stakeholder More ❯
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