its really like to work at HMRC. Do you have a passion for making complex information simple and accessible? Are you experienced in writing user-focused content and looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in … clearer and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and transform the way we deliver HR, Finance, and Procurement … Government. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, UserResearch, Business Analysis and Automation, in addition to Project, Change More ❯
as job-specific technical skills This role can be based out of Glasgow, or Knutsford Purpose of the role To create best in class user experiences that are aligned to customer needs and drive optimal commercial and customer outcomes. Creating products and journeys that meet customers informational, functional and … emotional needs. Accountabilities Conceptualisation, design and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives. Monitoring impact of design post launch through relevant CX metrics. . Collaboration with cross-functional teams including product managers, developers, business analysts to … translate business requirements into compelling user experiences. Efficiently communicate design rationale and advocate for user-centred design principles. Advocate and champion Design Principles within the organisation. . Development of interactive prototypes and wireframes to visualise design concepts and validate solutions. Iterate designs based on feedback, incorporating changing technical More ❯
specific technical skills This role will be based out of our Glasgow, or Knutsford locations. Purpose of the role To create best in class user experiences that are aligned to customer needs and drive optimal commercial and customer outcomes. Creating products and journeys that meet customers informational, functional and … emotional needs. Accountabilities Conceptualisation, design and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives. Monitoring impact of design post launch through relevant CX metrics. . Collaboration with cross-functional teams including product managers, developers, business analysts to … translate business requirements into compelling user experiences. Efficiently communicate design rationale and advocate for user-centred design principles. Advocate and champion Design Principles within the organisation. . Development of interactive prototypes and wireframes to visualise design concepts and validate solutions. Iterate designs based on feedback, incorporating changing technical More ❯
a talented team of technical writers, developers, product owners, content strategists and designers dedicated to next-generation B2B digital products. You'll help elevate user engagement on our website for client developers by producing and editing top quality content that includes product descriptions, use cases, user guides and … following our style guide. Drive for clarity of writing, consistency in presentation and depth of detail across the suite of products. Engage with designers, user researchers, information architects, project managers, platform owners and others, as needed to enhance user experience of the developer website. Provide insights into the More ❯
collaborate with a talented team of developers, product owners, content strategists and designers dedicated to next-generation B2B digital products. You'll help elevate user engagement of client developers by producing and editing top quality API documentation. In addition, you'll own important initiatives, drive innovative solutions to complex … Work with product owners and developers to understand Payments products and identify documentation requirements. Create and review technical content (such as API docs and user guides) for new/updated features following the content guidelines and style guide. Drive for clarity of writing, consistency in presentation, and depth of … detail across the suite of products. Engage with designers, user researchers, information architects, project managers, platform owners and others, as needed to enhance user experience. Provide insights into the authoring tools, processes, and metrics for improving the working efficiency and quality. Contribute to the content guides and maintain More ❯
