Permanent 2nd Line Engineer Jobs in Richmond upon Thames

2 of 2 Permanent 2nd Line Engineer Jobs in Richmond upon Thames

2nd Line Support Engineer

Richmond upon Thames, Greater London, Teddington, United Kingdom
1 Tech Staffing Ltd
2nd Line Support Engineer Teddington Up to £40k MSP Experience essential We’re looking for a dynamic and technically capable 2nd Line Support Engineer to join our clients growing IT support team in Teddington. This role is perfect for someone with strong MSP experience who thrives in a fast-paced … technologies. You’ll be supporting a wide range of clients across various sectors, providing advanced support, resolving incidents, and ensuring systems remain secure, efficient, and scalable. Key Responsibilities: Provide 2nd line technical support to clients across a range of devices and services Troubleshoot issues related to networking, hardware, applications, and infrastructure Manage and resolve tickets in line More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

Customer Service Engineer (2nd Line)

Twickenham, London, St. Margarets and North Twickenham, United Kingdom
ARM
who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and … Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers … travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/NPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management More ❯
Employment Type: Permanent
Posted: