2 of 2 Permanent User Experience Jobs in Richmond upon Thames

and technical implementation. Monitor and report on architecture performance metrics by defining, tracking, and reporting on KPIs that measure the effectiveness, agility, and value of the enterprise architecture. Improve user experience with modern technology and streamlined legacy systems, increasing efficiency. Promote system interoperability across council boundaries to reduce administrative burdens and boost public engagement. Foster a one-team … culture across technology and council. Engage in budgeting and resource planning for architecture initiatives, participating in budgeting cycles, estimating costs, and advocating for appropriate resource allocation. Key skills and experience: Substantial experience in enterprise architecture, solution architecture, or a related field within a large and complex organisation, preferably in the public sector or local government environment Evidence of More ❯

that brings our ideas to life. What will you do? As Product Owner; Translate product roadmaps into actionable backlog items. Refine, prioritise, and maintain the product backlog with clear user stories and acceptance criteria. Facilitate feedback loops between Product Managers, delivery teams, and customers. Monitor delivery outcomes and help shape priorities. Plan and sequence work across sprints. As Scrum … continuous improvement. Remove blockers to keep delivery on track. Track and share delivery progress through transparent reporting. Build a culture of trust, collaboration, and accountability. Our ideal candidate... Proven experience as a Product Owner, Scrum Master, or in a similar agile delivery role. Excellent knowledge of Agile frameworks (Scrum, Kanban, SAFe). Skilled in backlog refinement, prioritisation, and facilitation. … if you also have; Certifications such as CSPO, PSPO, CSM, or PSM. Hands-on experience with Jira, Confluence, or Azure DevOps. Exposure to product analytics, customer feedback, or UX collaboration. Some of our extras... Flexible Working – Enjoy a hybrid work model (typically 2 days in the office) with flexibility based on business needs, plus a work from anywhere policy More ❯