2 of 2 DemandTrendPermanent Actionable Insight Jobs in Rochdale

Customer Insight Analyst Location: Rochdale (Hybrid) Permanent, 36.25 hours per week £42,668 + benefits package Are you passionate about using data to enhance customer experiences? Our client is seeking a dynamic and analytical Customer Insight Analyst to join their innovative Data and Insight team! This is a fantastic opportunity to make a real impact by transforming … customer feedback into actionable insights that drive service improvements and elevate customer satisfaction. Key Responsibilities: Design & Implement Surveys: Lead the creation of customer insight surveys (satisfaction, perception, and transactional) that are statistically robust and aligned with industry regulations. Data Integrity Monitoring: Ensure survey performance and data quality while continuously seeking improvement opportunities. Feedback Analysis: Dive … inform strategic service delivery. Engaging Presentations: Craft compelling, data-driven presentations for senior stakeholders, turning complex insights into clear, actionable outcomes. Cross-Functional Collaboration: Facilitate insight workshops and foster collaboration across departments to inspire customer-led innovation. What We're Looking For: Technical Skills: - Strong proficiency in data analysis and advanced analytical skills using analytical More ❯

Customer Insight Analyst Salary: £42,000 Our client, a leading mutual housing society with over 12,000 homes, is seeking a Customer Insight Analyst to join their Analytics and Insights team. This role offers excellent flexibility with hybrid working (4-6 days per month in their Rochdale office) and the opportunity to work directly alongside senior leadership in … compliance with TSM requirements Process and analyse large datasets using statistical modelling techniques and machine learning approaches to uncover meaningful customer insights Translate complex data into clear, actionable insights for business stakeholders Create compelling presentations and visual reports, demonstrating strong storytelling abilities to communicate findings to senior leadership and operational teams Develop and maintain customer segmentation … stakeholders at all levels, including senior management Desirable Requirements: Housing sector experience is beneficial, though candidates from retail, banking, or other customer-focused sectors with good crossover in customer insight methodologies are welcomed Previous experience in property development or related fields would be advantageous Experience with survey platforms, SQL, and advanced analytics tools would strengthen your application Location: Rochdale More ❯