1 of 1 Permanent SLA Jobs in Rochdale

IT Applications Service Manager

Hiring Organisation
Reed Technology
Location
Rochdale, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£60,000
performance and continual improvement initiatives. Managing 2nd and 3rd line support processes, escalations and incident resolution. Overseeing supplier and vendor relationships, driving accountability and SLA performance. Supporting change and release activities to ensure smooth transition into live service. Establishing robust governance, processes and service management practices. Working with technical ...