2 of 2 Permanent Social Skills Jobs in Rochdale

resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support …/helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL ...

Feeding adoption insights back into product and delivery teams Candidate Profile: Experience in change analysis, business analysis, or change management Strong stakeholder engagement and communication skills Comfortable working alongside technical and product teams Experience supporting system, platform, or process change Able to operate in fast-moving, evolving environments Experience ...