Junior IT Support Analyst
- Hiring Organisation
- Pearson Whiffin Recruitment Ltd
- Location
- Rochester, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £0 per annum
maintain Windows 10 and Windows 11 environments Manage user accounts, permissions, and group policies in Active Directory Assist with basic networking tasks (LAN / WAN, TCP / IP, DNS, DHCP) Log, track, and resolve incidents and service requests Escalate complex issues where … necessary and follow through to resolution Maintain clear documentation and contribute to knowledge bases Skills & Experience Previous experience in a junior IT support / service desk role (or strong internship experience) Good working knowledge of Windows 10 & 11 Hands-on experience with Active Directory (user management, password resets ...