Service Desk Engineer
- Hiring Organisation
- Matchtech
- Location
- Romsey, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
needs. Creating and maintaining knowledge base articles for customer self-service. Analysing data to drive continuous improvement in IT services and reduce downtime. Generating statistics and service reports for reviews. Managing the customer-facing Change Management processes and linking them to asset and configuration management. Promoting the client's brand ...