1 of 1 DemandTrendPermanent Team Leader Jobs in Rotherham

Job Description Join our client as a 1st Line IT Helpdesk Team Leader and lead a dynamic support team delivering fast, reliable IT services. If you're technically strong, customer-focused, and ready to drive service excellence across multiple sites, this is your next step. IT Helpdesk Team Leader (1st Line) Team … work culture Equal opportunity employer Disability Confident scheme Job Description & Duties Our client, a respected education and training provider, is seeking a 1st Line IT Helpdesk Team Leader to oversee the day-to-day operations of their frontline IT support team. This hands-on role combines technical expertise with leadership, ensuring efficient ticket management, SLA compliance, and … a high-quality user experience. You’ll act as the first point of escalation, guide the team in troubleshooting, and promote continuous improvement. Based primarily at the Rotherham site, you’ll also travel to other locations as needed. Reporting to the Director of IT and Digital, you’ll have autonomy to make operational decisions within agreed guidelines. Key More ❯