3 of 3 Permanent Customer Experience Jobs in Salford

looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS. Responsibilities Lead the digital … Data Manager to enhance data governance, architecture, and literacy across the business Identify and implement opportunities to optimise processes and improve business efficiency Enhance customer experience through the effective use of digital tools and solutions Engage stakeholders across TMS and DS Smith Group to ensure successful delivery ...

with Digital IT and key change partners, you will lead major transformation initiatives, including the implementation of a new Student Information System, to enhance customer experience, drive efficiency and realise measurable benefits and impact across the University. This role offers an exciting opportunity for a systems leader … bring together people, processes, and technology to deliver a high performing, customer- focused service. Key Responsibilities The Head of Student Data & Systems will: Lead the Student Data & Systems Team, ensuring high-quality delivery against plans, budgets, KPIs and service standards, and fostering a culture of continuous improvement. Provide expert ...

digital transformation, and we are seeking a Business Analyst to support the delivery of digital projects that enhance operational efficiency, business performance, and customer integration. This role is central to ensuring technology solutions align with business needs and deliver measurable value. Experience within print management or FMCG environments … streamline workflows and improve efficiency through technology Work with technical teams to design and recommend effective digital solutions that enhance business performance and customer experience Support the delivery of multiple concurrent projects, ensuring alignment with strategic goals Facilitate workshops, meetings, and communication between business teams and IT Produce ...