Help-Desk Operator
Salford, Greater Manchester, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Daniel Owen Ltd
work from home due to office opening times Shifts will always fall between 7:00am - 7:00pm Daily responsibilities will include: Achieve Key Performance Indicators (KPI's) related to customer service, client knowledge, system knowledge and attendance as captured in the operator balanced scorecard Provide accurate records of all the details of each Service request into the … appropriate systems Provide a level of customer service which meets or exceeds the service commitment Accurately record details of all Service Requests Exhibit clear and professional behaviour when communicating via telephone or mail To achieve a high degree of customer and supplier satisfaction Requirements for the role: Customer Service/Helpdesk experience Good More ❯
Employment Type: Permanent
Salary: £12.21 - £13.69/hour
Posted: