3 of 3 Permanent Customer Service Jobs in Salford

an immediate start. This is a temp - perm position. Working hours Monday to Friday 8:30am - 5pm. Daily responsibilities will include: Achieve Key Performance Indicators (KPI's) related to customer service, client knowledge, system knowledge and attendance as captured in the operator balanced scorecard Provide accurate records of all the details of each Service request into the … appropriate systems Provide a level of customer service which meets or exceeds the service commitment Accurately record details of all Service Requests Exhibit clear and professional behaviour when communicating via telephone or mail To achieve a high degree of customer and supplier satisfaction Requirements for the role: Customer Service/Helpdesk experience Good More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employ-ability when they graduate. Our three pillars of … Digital Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this. We are currently looking for someone to join Digital Services. As a team we are known for keeping the show on the road! We have a variety of expertise, including Desktop and Audio Visual Services, Applications Support, Data Centre … and Operations, Procurement and Asset Management as well as Technical Services for our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service What's in it for you? Competitive salary - and excellent pension scheme An More ❯

will receive hands-on training, mentoring, and full support as you work towards industry-recognised IT qualifications. This is a fantastic opportunity to develop both your technical expertise and customer service skills, while contributing to a company that supports people during some of the most challenging times in their lives. Responsibilities: Customer support: Respond promptly to internal … Basic understanding of computer systems, networks, and software. Logical thinker with a structured problem-solving approach. Team player with the ability to work independently when needed. Friendly, proactive, and customer-focused attitude. Willingness to learn and grow within a fast-paced IT environment. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths More ❯