delivery of activities, providing technical expertise, and ensuring that services meets business needs. You will be at the forefront of creating a culture of continuousimprovement and process optimization. This role will see you leading on configuration design and implementing systematic solutions, shaping the way the business more »
to other IT department team members. Ensure user awareness and compliance with relevant policies and procedures (e.g. IT Security). Identify and help deliver continuousimprovement to IT Services. What you'll need to succeed You must be eligible for SC clearance (lived and worked in the … last 5 years minimum) Windows 11. The ‘Halo’ Service Management tool. Experience of integrating Service Management tools with other platforms (e.g. Sharepoint) to support continuous improvement. IT Service Desk reporting (e.g. ticket analysis, reporting on KPIs such as ‘first time fix’, trend analysis). Experience of hardware and software more »
delivery of activities, providing technical expertise, and ensuring that services meets business needs. You will be at the forefront of creating a culture of continuousimprovement and process optimization. This role will see you leading on configuration design and implementing systema... more »
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
SR2
IT Security. Assist the IT Service Desk Lead with preparing management information and reports. Handle software license management related to user requests. Contribute to continuousimprovement initiatives for our IT services. If this role sounds of interest, please apply with your CV and I'll reach out more »
