end-user devices. Experience of device configuration management tools, such as Microsoft Endpoint Configuration Manager (SCCM). Problem Management (including Root Cause Analysis). ITIL Foundation certification (v3/v4). What you'll get in return With a salary of up to £33,500, and a generous benefits package more »
environments, Citrix, VMWare, LAN/WAN technologies, and systems management Ability to optimally fix applications and hardware in a customer-focused environment Familiar with ITIL practices It would be great if you had: ? Familiarity with SysTrack Knowledge of Sysinternals Tools, including Procmon If you are interested in this role but more »
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
of processes and procedures Proactively recommend improvements and innovations (CSI&I) that provide efficiency improvements into the environment Work within business and security frameworks (ITIL, JSP, IMM) What youll bring: SCCM Administration basic understanding of Software distribution, OS deployment and monthly Patches Experience of Windows 7/10 Experience of … and basic experience of VMWare products and virtualisation technologies (Horizon View, VSphere) Understanding of RCA within a complex environment Able to optimally troubleshoot applications ITIL Awareness It would be great if you had: Knowledge of application whitelisting (ideally Applocker) Understanding of Application virtualisation APP-V Endpoint device control ITIL Foundation more »