IT Support Analyst
- Hiring Organisation
- IT Search & Select
- Location
- Salisbury, Wiltshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £35,000 per annum
user account issues Handling 3rd line support , escalating to and managing third-party suppliers where required Supporting and maintaining: Windows desktops and laptops Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and user permissions Printers, telephony and meeting room technology Supporting legal and case management systems (training … supporting non-technical users in a professional environment. Essential experience: Proven experience providing 1st/2nd line support Strong knowledge of Windows environments and Microsoft 365 Experience supporting users in a professional office environment (legal or professional services desirable) Excellent troubleshooting and customer service skills Ability ...