2 of 2 Permanent Microsoft 365 Jobs in Salisbury

enjoys taking ownership of complex technical issues and delivering high-quality support within a professional corporate environment. You'll work across a predominantly Microsoft-based environment, supporting modern workplace technologies, resolving escalated incidents and working closely with internal IT teams and senior stakeholders. With hybrid working, a competitive salary … develop your technical expertise within a collaborative and supportive environment. What you'll do Provide 2nd Line technical support across desktop, laptop and Microsoft-based environments. Troubleshoot and resolve escalated hardware, software, networking and infrastructure issues. Support Windows 10/11, Windows 365 Cloud PCs and Microsoft ...

What you'll be doing: Providing first- and second-line support for PCs, laptops, peripherals and printers. Building, configuring and troubleshooting Windows devices. Supporting Microsoft 365, Outlook and other business applications. Maintaining network printers, remote access connections and endpoint encryption. Working with other technical teams to resolve … services running. What you'll bring: Second-line desktop support experience and a practical approach to troubleshooting. Confidence supporting Windows 10/11 and Microsoft applications. Familiarity with Citrix, VMware and thin-client environments. An understanding of networking and ITIL service processes. Good communication skills and a focus ...