3 of 3 Permanent AWS CloudFormation Jobs in Scotland

Principal AWS Architect Location: Glasgow, Scotland, United Kingdom (Hybrid with some travel ) Salary: Excellent rate DOE Role Overview Our client are looking for an experienced Principal AWS Contact Centre Architect to design and deliver cloud-based contact centre solutions at enterprise scale. This role is instrumental in shaping digital transformation initiatives, ensuring regulatory compliance, and implementing … secure, resilient, and scalable systems that support omnichannel customer engagement. The ideal candidate will have hands-on experience delivering AWS contact centre solutions, migrating from legacy platforms, and aligning architecture decisions with industry best practices and compliance requirements. Key Responsibilities Architecture & Design Develop robust architecture for contact centre environments spanning voice, chat, and task channels, ensuring high availability … disaster recovery, and multi-region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration More ❯

to ensure that all data is accurate, accessible, and secure. Candidates working for this role will either contribute to strategic deliverables by building data engineering pipelines using the AWS technology stack, or support platform modernization efforts by migrating existing AWS components to Databricks, depending on their assessed skill sets. **UI development expereince as must along with … AWS Cloudformation.** AWS Data Engineering JD Should lead the project: • Strong hands-on data engineering experience delivering production-grade solutions. • Ability to design, implement and optimise complex data pipelines independently. • Strong SQL and programming (Python/Pyspark preferred); capable of building reusable and scalable code. • Experience with modern orchestration tools (e.g. Airflow, Step Functions, etc.). … Hands-on experience on AWS cloud platform with skillsets listed below • Ability to proactively analyse existing processes, suggest improvements, and drive technical solutions end-to-end. • Comfortable engaging with stakeholders, understanding business requirements, and translating them into technical design. • Strong Experience in Databricks development/migration. (this is for Databricks engineer) • Experience with Apache Spark, Databricks Delta Lake More ❯

in architecture/engineering, 10+ years in contact centre technologies, 5+ years with Amazon Connect. Proven delivery of enterprise-scale Amazon Connect implementations with complex integrations. Expertise in AWS services: IAM, VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB. Strong knowledge of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001, NHS DSP Toolkit). Hands-on experience … with IaC (CloudFormation/Terraform/CDK) and serverless development (Node.js/Python). Preferred Qualifications:- AWS Solutions Architect Professional and Amazon Connect specialization. Experience with Contact Lens, Wisdom/Q in Connect, Voice ID, and outbound campaigns. Sector experience in healthcare/public sector or regulated industries. Familiarity with SIP, telephony routing, and Ofcom regulations. More ❯