Helpdesk Administrator
Blantyre, Lanarkshire, United Kingdom
FM Search & Select Ltd
Key Responsibilities: Act as the first point of contact for incoming maintenance requests via phone and email Log and prioritise jobs accurately using the CAFM (Computer-Aided Facilities Management) system Schedule and dispatch engineers based on urgency and availability Monitor job progress and update records accordingly Liaise with internal teams … a helpdesk, customer service, or administrative role (ideally within facilities management or a similar environment) Strong IT skills, including proficiency in Microsoft Office and CAFM systems Excellent communication and interpersonal skills High attention to detail and strong organisational abilities Ability to work well under pressure and manage competing priorities Benefits More ❯
Employment Type: Permanent
Salary: GBP 26,000 - 27,000 Annual
Posted: