1 to 25 of 59 Permanent Change Management Jobs in Scotland

acceptance. Support services are provisioned in accordance with the Iberdrola Global Group standard processes and procedures and using the Group Operational Support Tools (Service Management Toolset, Monitoring, Alerting, Service Console etc.) applicable to OT. Where no Global Group standard processes, procedures and tools exist for OT, the necessary policies … developed, acquired or offered as a service. Accountability Statement • To agree required SLAs of each OT service, based on cost-benefit and risk management criteria. • To assure the OT services delivery to business areas, with the quality levels defined in the agreed SLA’s. • Responsible for OT Service conformance ...

# Change Acceleration- Managing ConsultantGlasgow, Newcastle Bank House, Manchester, LondonApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 344974-en\\_GB##At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge … technology, and data working across all sectors to transform technology, organisations, and society. W&O are made up of three capability teams, including Programme & Change Acceleration (‘P&CA’) which is the focus of this specific role. P&CA houses Capgemini Invent’s transformation programme delivery and change experts.## ...

# Change Acceleration Senior ManagerGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 483081-en\\_GB##At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge … technology, and data working across all sectors to transform technology, organisations, and society. W&O are made up of three capability teams, including Programme & Change Acceleration (‘P&CA’) which is the focus of this specific role. P&CA houses Capgemini Invent’s transformation programme delivery and change experts.## ...

Business Change Manager required on a 12 month fixed term contract, to join a large-scale transformation programme within a complex organisation with a significant presence across Scotland and the UK. This is a major transformation initiative covering technology, customer journeys, ways of working and organisational culture. The organisation … technology with the customer experience in mind while supporting its people through a significant period of change. You'll join an established Business Change function and work alongside project teams, senior leaders and a wide range of stakeholders to make sure transformation is successfully adopted and embedded across ...

Select how often (in days) to receive an alert: Head o Application Management - Investment, Risk & Operations Technology Squad Job ID: 2791 Department: Investment, Risk & Operations Technology Job Category: Professional/Managerial Location: Liverpool, GB, L3 1NW Glasgow, GB, G2 1EH London, GB, EC2V 7QN Date: 9 Oct 2026 Role … Title: Head of Application Management - Investment, Risk & Operations Technology Squad Division: Investment, Risk & Operations Technology Location: Glasgow/Liverpool/London Contract: Perm About the Role Lead and line-manage the Application Management for the largest Functional Squad team, Investment and Operations Application Management. Ensures the function ...

# Manager/Senior Manager - Digital Engineering Consulting - PLM (Product Lifecycle Management)Glasgow, Newcastle Bank House, Manchester, LondonApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 509519-en\\_GB## **Capgemini Invent**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative … data-driven solutions.Summary introduction of the role* You will work on high profile, impactful programmes, helping clients define, design and deliver Product Lifecycle Management (PLM) capabilities that improve speed to market, product quality, regulatory compliance and cost performance.* Our consultants bring strong PLM business consulting skills (process, data, governance ...

users around issues with business processes Work with key users to identify, scope and implement system changes to improve processes and respond to business change Provide a single point of knowledge across the different business functions (Finance, Manufacturing, SCM etc) on how data moves between them and to manage … user engagement and IT understanding of these functions. Plan works with the Head of ERP Services, ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Meet IS assurance, governance and policies to ensure we operate with confidence, through effective maintenance ...

decades. What you'll do as IT Service Performance Analyst: Lead and govern ITIL processes, particularly in IT Asset and Configuration Management, overseeing policies, procedures, and asset lifecycle management. Drive continuous improvement and automation initiatives by identifying, evaluating, and managing appropriate tools and techniques for service configuration. Collaborate with … Security to ensure all processes and tools meet best practice, security, compliance, and audit standards. Utilize Service Level Management (SLM) and data analysis to identify operational improvements and present key metrics to stakeholders. Provide essential support for core IT Service Management functions, including Change, Problem, Incident ...

decades. What you'll do as IT Service Performance Analyst: Lead and govern ITIL processes, particularly in IT Asset and Configuration Management, overseeing policies, procedures, and asset lifecycle management. Drive continuous improvement and automation initiatives by identifying, evaluating, and managing appropriate tools and techniques for service configuration. Collaborate with … Security to ensure all processes and tools meet best practice, security, compliance, and audit standards. Utilize Service Level Management (SLM) and data analysis to identify operational improvements and present key metrics to stakeholders. Provide essential support for core IT Service Management functions, including Change, Problem, Incident ...

client, an Oil and Gas Operator in Aberdeen is seeking an experienced IT Change Manager. This is an initial 12 month PAYE contract role with a hybrid working system in place. The Role The client is committed to delivering safe, responsible and sustainable energy while creating an environment where … people can thrive. We are looking for an IT Change Manager to play a pivotal role in shaping and supporting our continued growth across the UK and beyond. Working within our IT, Digital & Data function, you will lead the technology aspects of acquisitions, integrations and business change initiatives ...

Role:- AI Adoption Lead/Change Manager Location:- Remote/Scotland/Renfrewshire Salary:- £40,000 - £50,000 About Us ICS.AI is the fastest growing private Artificial Intelligence (AI) company in the UK, transforming how public sector (specifically local government and education sectors) organisations operate and deliver value … higher and further education sectors. Our solution drive efficiency, enhance service delivery, and create exceptional value for our customers. About the Role As a Change Manager, you will lead the human, cultural and organisational aspects of AI transformation. You will work closely with delivery teams and client stakeholders ...

excellence, and business transformation. We’re looking for someone who can anticipate challenges, collaborate effectively, communicate confidently, and bring a strong foundation in project management complemented by a commitment to ongoing professional development. Key Responsibilities Lead and manage multiple IT infrastructure projects concurrently from initiation through design, build, test … technical SMEs to ensure solutions are deliverable within agreed scope, timescales and budget. Plan and coordinate infrastructure migrations, implementations and technical cutovers, including change windows, implementation and back-out plans, go/no-go decisions and post-implementation support. Manage project scope, schedule, budget, resources, risks, issues and changes ...

govern and adopt Microsoft Copilot across Microsoft 365, Copilot Studio, and related Microsoft cloud services. You will work with customers, business stakeholders, technology teams, change teams and training teams to define practical Copilot strategies, assess readiness, shape rollout plans, support adoption and engineer Copilot agentic solutions using Copilot Agent … network readiness, data security, information governance and technical platform maturity. Plan and support Copilot pilots, phased rollouts and production deployments, working closely with technical, change management and training teams. Design and support governance approaches for Copilot, including data access, permissions, sensitivity labelling, retention, responsible AI and operational controls. ...

Capgemini Invent is seeking a Managing Consultant with expertise in Change Management to drive complex client transformation initiatives across multiple sectors. You will lead delivery, manage budgets and resources, and contribute to evolving offerings. Mentoring junior staff and building internal training pathways are key parts of the role. … position supports London, Manchester, Glasgow or other UK locations with hybrid working and a focus on evolving Change Management capabilities, #J-18808-Ljbffr ...

maintain strong client relationships, acting as a trusted advisor.· Conduct workshops and training sessions to support project activities and deliverables.· Enable process reengineering and change management to support projects.· Provide strategic guidance and technical Payroll expertise to clients and teams.· Contribute to design of tools, enabled … Building and maintaining strong client and stakeholder relationships.· Experience in supporting transformation projects in activities such as discovery, solution design, data migration, integrations, testing, change management, go-live, and hypercare.· Supporting clients by clearly articulating concepts to non-technical stakeholders, ensuring alignment and understanding.· Currently working ...

will work closely with stakeholders across IT and the wider business to design, develop, configure, and maintain solutions that support operational excellence, service management, strategic portfolio management, and platform governance. The role will be responsible for developing and supporting solutions across the ServiceNow platform, with particular focus … Common Service Data Model (CSDM), IT Operations Management (ITOM), IT Service Management (ITSM), Strategic Portfolio Management (SPM), and Service Portal capabilities. The successful candidate will play a key role in ensuring the platform is aligned to business requirements, follows ServiceNow best practices, and delivers measurable value across ...

fantastic opportunity for an experienced configuration professional with Genesys configuration and integration expertise to become the recognised expert for configuration, governance and change across a complex enterprise technology landscape. Experience with CDL Strata is desirable but not essential. Reporting to the Product Manager within Agile & Transformation, you’ll work … someone who enjoys solving complex challenges and making a visible impact across the organisation. What you’ll be doing Defining and leading the configuration management strategy, governance framework, and operating model to ensure controlled, compliant, and effective configuration delivery at scale. Managing and optimising the end-to-end configuration ...

with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will act as an advisor … stories, process designs and functional outcomes.This is an opportunity to develop your ServiceNow, HR transformation and consulting skills while contributing to meaningful technology-enabled change programmes.What you will be responsible for:HR process and requirements analysis• Support the definition, analysis and documentation of business requirements for ServiceNow HRSD solutions. ...

products. As the team takes end-to-end ownership of the platforms it runs, you will build the CI/CD, observability, and incident-management practices that keep those services stable, secure, and performant across international markets. This is a Vice President-level role and an integral part … across the team's AI/ML services (metrics, logging, tracing, alerting)Automates infrastructure provisioning and configuration through infrastructure-as-codeImplements operational security, secrets management, and access controls to firm-wide standardsPartners with platform, data, and AI engineers to harden services for production and reduce dependency on external functionsMentors ...

existing platform configurations against standard ServiceNow out-of-the-box (OOTB) capabilities to minimise custom code. Map workflows across core modules including Incident, Problem, Change, Request Fulfilment, Knowledge Management, and Service Catalogues. Conduct gap analysis to identify automation opportunities, process bottlenecks, and continuous improvement areas. Implementation, Testing & Adoption … coordinate User Acceptance Testing, and track defect resolution prior to release deployment. Build end-user reports, dashboards, operational guides, and training materials to support change management and platform adoption. Experience: 3+ years as a Business Analyst, with at least 2 years dedicated to ServiceNow platform delivery. ServiceNow Exposure ...

ServiceNow Certified System Administrator, CIS HRSD, SCRUM Master · Proven experience leading the delivery of large global ServiceNow HRSD and HRIS Implementations · Experience with project management and related tools (JIRA, MS Project, MIRO, MS Excel (intermediate), MS PowerPoint) · A strong understanding of HR operations, the employee lifecycle … services are delivered across an organisation. · Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, the Employee Centre, HR Knowledge Management, the HR Service Catalogue, Employee Journeys, Workbooks and Flows. · Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit ...

provide deep technical expertise, ensuring the reliability, performance and security of critical database and transaction processing environments. You'll also support strategic programmes, infrastructure change initiatives and operational excellence activities while helping to develop the strategic direction of our mainframe platforms.This position provides the chance to contribute within … documentation, standards, knowledge sharing and mentoring activities.**Why join us?**We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part ...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using … internal users are delivered effectively, meet agreed service levels, and continuously improve. The team are currently going through a Service Now upgrade and a change of IT provider, therefore effectively managing escalations will be key within this role. What this role looks like : Monitoring and reporting on SLAs, KPIs ...

teams, and be recognized as a senior leader by peers and team members. This role requires exceptional leadership, mentorship, technical skills, project delivery and management capabilities, business knowledge, communication proficiency, and social intelligence. Responsibilities Project Delivery & Management Consistently oversee the successful delivery multiple large, complex, enterprise-level projects … Take full accountability for customer satisfaction, actively addressing risks and issues. Technical Skills Possess a proven product skillset/background in software and program management or other relevant functions. Have comprehensive experience and understanding of all major product considerations, risks, and issues relevant to driving successful client engagements. Quickly ...

responsible for delivery of a suite of nine interlinked software products that share a common architecture. The role will provide programme level planning, risk management, dependency tracking and delivery governance across a total of five teams that are either full stack or backend engineers, enabling the Head of Product … would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Customer delivery and operations, Finance, Business Development and Sales and Marketing. What you will do As a member of the Product Engineering team, reporting ...