L3 Voice Operations Engineer | Glasgow | Hybrid
- Hiring Organisation
- Hamilton Barnes
- Location
- Glasgow, UK
- Employment Type
- Full-time
Deliver Voice Operations projects alongside ongoing operational support. \n Perform advanced troubleshooting, root cause analysis and remediation across enterprise voice environments. \n Support Cisco Unified Communications infrastructure from IP endpoints through to carrier connectivity. \n Collaborate with global engineering and operations teams to deliver infrastructure improvements … Change Management. \n Experience producing operational and as-built technical documentation. \n Experience using ServiceNow. \n\n Desirable Experience \n \n Cisco UCCX \n IPC Private Wires \n IPC Unigy Trading Systems \n NICE Voice Recording \n\n Contract Details \n \n Duration: 9 Months \n Rate ...