13 of 13 Permanent Client Onboarding Jobs in Scotland

recruit an additional Digital Account Manager. Responsibilities Acting as the day-to-day contact for our clients, overseeing implementation of digital marketing campaigns and development retainers, in line with client objectives Maintaining account status/client WIP documents Ensuring internal teams have what they need from the client in order to execute projects and digital marketing campaigns … following up on meeting actions Building relationships with clients, establishing trust and transparent communication Creating quality campaign briefs for internal teams to action Working with internal teams to prioritise client work and ensure work is delivered on time and to a high standard Supporting the Client Services Director with new client on-boarding Project managing development projects … including creation and maintenance of project plan, scheduling regular client catch ups, and delivery of all project deliverables Participating in monthly and quarterly client meetings, preparing performance and strategy decks Creating monthly reporting commentary for clients and reviewing marketing reports before sending to client Managing client calls and meetings including creation of agendas and contact reports More ❯

environments. Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or More ❯

internal teams and end users. Required profile: Proven experience in core banking conducting parameterization and customization. Understanding and ability to advise on: payments, securities, credit, regulatory compliance and reporting, client onboarding and wealth management. Hands-on expertise in PL/SQL, Java, Avaloq Script or similar technologies. Experience in system integration: APIs, interfaces and middleware. An analytical More ❯

internal teams and end users. Required profile: Proven experience in core banking conducting parameterization and customization. Understanding and ability to advise on: payments, securities, credit, regulatory compliance and reporting, client onboarding and wealth management. Hands-on expertise in PL/SQL, Java, Avaloq Script or similar technologies. Experience in system integration: APIs, interfaces and middleware. An analytical More ❯

internal teams and end users. Required profile: Proven experience in core banking conducting parameterization and customization. Understanding and ability to advise on: payments, securities, credit, regulatory compliance and reporting, client onboarding and wealth management. Hands-on expertise in PL/SQL, Java, Avaloq Script or similar technologies. Experience in system integration: APIs, interfaces and middleware. An analytical More ❯

internal teams and end users. Required profile: Proven experience in core banking conducting parameterization and customization. Understanding and ability to advise on: payments, securities, credit, regulatory compliance and reporting, client onboarding and wealth management. Hands-on expertise in PL/SQL, Java, Avaloq Script or similar technologies. Experience in system integration: APIs, interfaces and middleware. An analytical More ❯

internal teams and end users. Required profile: Proven experience in core banking conducting parameterization and customization. Understanding and ability to advise on: payments, securities, credit, regulatory compliance and reporting, client onboarding and wealth management. Hands-on expertise in PL/SQL, Java, Avaloq Script or similar technologies. Experience in system integration: APIs, interfaces and middleware. An analytical More ❯

closely with customers and internal teams to design and implement high-impact, scalable Kosli implementations. This role spans strategic technical discussions, solution architecture design, implementation support and long-term client management. You'll collaborate across engineering, product, and sales teams to ensure we deliver best-in-class service and innovation. Key Responsibilities Engage with technology executives, engineers, and stakeholders … the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli's service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer More ❯

driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role for a motivated individual, working with their customer journey from onboarding to renewal and ensuring schools achieve measurable value from ILT Education’s solutions, including Giglets, Polylino and Nessy. Working within the Customer Success team this role will report directly … to the Head of Product and Operations for the UK. Key Responsibilities: Manage the onboarding-to-renewal journey for customers: Map and manage each stage of the customer experience, ensuring smooth handovers, timely delivery, and clear communication. Manage contract delivery and build positive relationships: Monitor commitments, deadlines, and deliverables to guarantee schools and partners receive best value and … benefit realisation. Provide clear, engaging customer success experiences, actively organising and managing operational and strategic business reviews. Track and report outcomes: Monitor customer success KPI’s (renewal, onboarding), measure customer engagement, and feed insights back into continuous improvement. Analyse and monitor customer data to draw insights, communicating those findings internally and to clients, and adjusting for improvements. Work More ❯

We are pleased to be working with a Global company and market leader within the Packaging Industry, due to excellent growth we are recruiting a Business Development Manager. THE ROLE: Reporting to the Head of Sales and Business Development, this More ❯

in a fast-changing environment. As a Customer Success Advisor, youll play a key role in helping new customers get set up for success. Youll guide them through onboarding, demonstrate the value of the Travelnest platform, and confidently explain how it can help them grow their bookings and income. This role blends customer support with consultative selling, helping … shifts each year. Hybrid Working: We recognise the value of flexibility and strive to create a balance that supports both our people and the business. Initial Training and Onboarding: The first month will be in-person at our Edinburgh office to support effective training and integration into the team. Long-Term Hybrid Working: After training, youll work from … remaining days. Compressed Hours: Were currently experimenting with compressed working hours and may offer this option where possible for those interested, although availability is not guaranteed. Key Responsibilities Onboarding Support: Guide new customers through the onboarding process, helping them set up and understand how to get the most from the platform. Consultative Selling: Confidently communicate the More ❯

on authentication: completing our migration from a legacy auth system to Auth0, moving M2M clients to Private Key JWT (with client-credentials fallback where needed), and automating customer onboarding (keys/JWKs and SSO enablement). It's a hands-on opportunity to ship high-impact security work that directly unblocks delivery. The DevSecOps team partners across … automation surrounding our Auth0 identity platform. Leading firm-by-firm migrations to Auth0, implementing robust cutover strategies using feature flags, canaries, and detailed rollback plans. Architecting and automating customer onboarding processes, including keypair/CSR handling, JWK publishing, and SSO connection setup. Utilising Infrastructure as Code (Terraform) and CI/CD (GitHub Actions) to manage Auth0 configuration and More ❯

best practices and retention for the Trainingportal platform. Their expertise means they are working with clients before they've even joined the business, anticipating challenges and streamlining the onboarding process to fit the unique needs of each client. This leaves the customer service team free to focus on the immediate needs of safety-critical workers as a matter … provide tailored support. Background Joined Mintra fresh from college in Aberdeen, where he gained a HND in Computing. He started as the 1st line of support, handling IT, onboarding new customers and resolving challenges. He progressed to Customer Service Manager for six years. By 2023, the customer service team expanded from four to sixteen people and extended hours More ❯