9 of 9 Permanent Client Onboarding Jobs in Scotland

Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site. - On-Site Visits: Travel to client offices around Scotland as needed (pool car or mileage reimbursement provided). - Ticket & Documentation Management: Log issues, track progress, and document resolutions. - System Maintenance: Proactively monitor customer systems and … remediate alerts. - Project Support: Assist senior engineers with IT projects such as new client onboarding, Office 365 migrations, and network installations. - Continuous Improvement: Contribute to the knowledge base and help refine processes. Essential Qualifications & Experience: - Right to Work in the UK: Legal authorisation to work in the UK is required. - MSP Experience: Previous experience in an MSP More ❯

Manage users, groups, access, and support cloud identity issues.- Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site.- On-Site Visits: Travel to client offices around Scotland as needed (pool car or mileage reimbursement provided).- Ticket & Documentation Management: Log issues, track progress, and document resolutions.- System Maintenance: Proactively monitor customer systems and … remediate alerts.- Project Support: Assist senior engineers with IT projects such as new client onboarding, Office 365 migrations, and network installations.- Continuous Improvement: Contribute to the knowledge base and help refine processes.Essential Qualifications & Experience:- Right to Work in the UK: Legal authorisation to work in the UK is required.- MSP Experience: Previous experience in an MSP or More ❯

Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site. - On-Site Visits: Travel to client offices around Scotland as needed (pool car or mileage reimbursement provided). - Ticket & Documentation Management: Log issues, track progress, and document resolutions. - System Maintenance: Proactively monitor customer systems and … remediate alerts. - Project Support: Assist senior engineers with IT projects such as new client onboarding, Office 365 migrations, and network installations. - Continuous Improvement: Contribute to the knowledge base and help refine processes. Essential Qualifications & Experience: - Right to Work in the UK: Legal authorisation to work in the UK is required. - MSP Experience: Previous experience in an MSP More ❯

for legal case management. To support our continued expansion, were growing our Implementation Team and looking for a talented and motivated Training and Implementation Consultant. If youre passionate about client success and eager to make a difference in legal technology, this is your moment. The Role As a Training and Implementation Consultant, youll be the essential link between the … a background in legal practice or legal tech, who thrives on communication & attention to detail, and creating real impact for clients. Responsibilities Managing end-to-end implementations: system setup, client configuration, and user training Building lasting relationships with clients and stakeholders to support project success Translating complex legal and accounts processes into seamless system functionality Delivering tailored training via … and in-person visits from one-to-one to group formats Creating support materials like video tutorials and training documents Following up post-implementation to ensure successful adoption and client satisfaction Collaborating with technical teams to resolve issues and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends More ❯

for legal case management. To support our continued expansion, were growing our Implementation Team and looking for a talented and motivated Training and Implementation Consultant. If youre passionate about client success and eager to make a difference in legal technology, this is your moment. The Role As a Training and Implementation Consultant, youll be the essential link between the … a background in legal practice or legal tech, who thrives on communication & attention to detail, and creating real impact for clients. Responsibilities Managing end-to-end implementations: system setup, client configuration, and user training Building lasting relationships with clients and stakeholders to support project success Translating complex legal and accounts processes into seamless system functionality Delivering tailored training via … and in-person visits from one-to-one to group formats Creating support materials like video tutorials and training documents Following up post-implementation to ensure successful adoption and client satisfaction Collaborating with technical teams to resolve issues and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends More ❯

for legal case management. To support our continued expansion, were growing our Implementation Team and looking for a talented and motivated Training and Implementation Consultant. If youre passionate about client success and eager to make a difference in legal technology, this is your moment. The Role As a Training and Implementation Consultant, youll be the essential link between the … a background in legal practice or legal tech, who thrives on communication & attention to detail, and creating real impact for clients. Responsibilities Managing end-to-end implementations: system setup, client configuration, and user training Building lasting relationships with clients and stakeholders to support project success Translating complex legal and accounts processes into seamless system functionality Delivering tailored training via … and in-person visits from one-to-one to group formats Creating support materials like video tutorials and training documents Following up post-implementation to ensure successful adoption and client satisfaction Collaborating with technical teams to resolve issues and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends More ❯

for legal case management. To support our continued expansion, were growing our Implementation Team and looking for a talented and motivated Training and Implementation Consultant. If youre passionate about client success and eager to make a difference in legal technology, this is your moment. The Role As a Training and Implementation Consultant, youll be the essential link between the … a background in legal practice or legal tech, who thrives on communication & attention to detail, and creating real impact for clients. Responsibilities Managing end-to-end implementations: system setup, client configuration, and user training Building lasting relationships with clients and stakeholders to support project success Translating complex legal and accounts processes into seamless system functionality Delivering tailored training via … and in-person visits from one-to-one to group formats Creating support materials like video tutorials and training documents Following up post-implementation to ensure successful adoption and client satisfaction Collaborating with technical teams to resolve issues and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends More ❯

best practices and retention for the Trainingportal platform. Their expertise means they are working with clients before they've even joined the business, anticipating challenges and streamlining the onboarding process to fit the unique needs of each client. This leaves the customer service team free to focus on the immediate needs of safety-critical workers as a matter … provide tailored support. Background Joined Mintra fresh from college in Aberdeen, where he gained a HND in Computing. He started as the 1st line of support, handling IT, onboarding new customers and resolving challenges. He progressed to Customer Service Manager for six years. By 2023, the customer service team expanded from four to sixteen people and extended hours More ❯

offerings by conducting thorough quality checks, implementing continuous improvements and working directly with our customers to ensure the delivery of high-standard managed services. What I Do Is: Customer Onboarding: Conduct thorough reviews of discovery reports and benchmarking during the customer onboarding process to ensure a smooth transition and setup. Quality Assurance: Perform quality assurance checks More ❯