Permanent Customer Engagement Jobs in Scotland

9 of 9 Permanent Customer Engagement Jobs in Scotland

Functional Consultant - D365 CE

Glasgow, City of Glasgow, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Dynamics 365 CE Functional Consultant Glasgow, Birmingham, Manchester, London & More - Flexible, Hybrid working model. Our client is seeking a skilled Functional Consultant with expertise in MS Dynamics 365 Customer Engagement and Power Platform, offering the chance to immerse yourself in a collaborative team where your contributions will be valued and impactful. Key Responsibilities: - Leverage your expertise in MS … Dynamics 365 Customer Engagement to drive customer solutions. - Collaborate with team members to innovate and enhance service delivery. - Participate in strategic projects that shape the future direction of customer engagement. - Utilize your problem-solving skills to address challenges and improve processes. Skills Required: - Proficiency in MS Dynamics 365 Customer Engagement. - Strong analytical and communication skills. More ❯
Employment Type: Permanent
Salary: £45000 - £75000/annum Additional Benefits
Posted:

Functional Consultant - D365 CE

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Dynamics 365 CE Functional Consultant Glasgow, Birmingham, Manchester, London & More - Flexible, Hybrid working model. Our client is seeking a skilled Functional Consultant with expertise in MS Dynamics 365 Customer Engagement and Power Platform, offering the chance to immerse yourself in a collaborative team where your contributions will be valued and impactful. Key Responsibilities:- Leverage your expertise in MS … Dynamics 365 Customer Engagement to drive customer solutions.- Collaborate with team members to innovate and enhance service delivery.- Participate in strategic projects that shape the future direction of customer engagement.- Utilize your problem-solving skills to address challenges and improve processes. Skills Required:- Proficiency in MS Dynamics 365 Customer Engagement.- Strong analytical and communication skills. More ❯
Employment Type: Full-Time
Salary: £45,000 - £75,000 per annum
Posted:

Microsoft Dynamics Functional Lead

Edinburgh, United Kingdom
Accenture
network of talent, and help drive impactful change for some of the world's most mission-driven institutions. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - both B2B and B2C. The Service practice sits within our Song business. We work … operate always-on enterprises Work with famous brands and household names - no worrying about how to explain what you do to your family again! Support clients to define a customer-first mindset, helping them shape their business and operating models Redefine customer journeys and personalise interactions to create significant and consistent experiences Be at the forefront of physical … and digital engagement models to give their customers a seamless service model Re-invent the customer 'ecosystem' as products/services spread across organisations Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions Understand More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Experience Manager

Scotland, United Kingdom
Sword Group
applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are looking for a Customer Experience Manager to manage all of the operational-focused elements of the customer experience between Sword and our Energy customers, ensuring the service they receive retains existing engagements … we do. You will report to our IT Operations Lead, and be dedicated to our customers , with a focused objective to build long-lasting, trusted relationships with our key customer stakeholders, developing an in-depth knowledge of their business goals and helping to achieve them. You will work in a dynamic, fast-paced and growing account environment, governed by … project delivery background, with experience managing teams of people, delivering services, and comfortable working autonomously. Here's what the role looks like: Reporting to the IT Operations Lead , our Customer Experience Manager will be responsible for all operational delivery activities, including service performance, work allocation , resource planning , risk management and line management of operational team leads in the services More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Modern Management Consultant - Digital Experience

Edinburgh, United Kingdom
Computacenter AG & Co. oHG
client-facing role where you'll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. You'll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered - all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and … configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote … image creation processes (task sequences) Experience working with XLAs and measuring end-user sentiment and performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior RF Solutions Business Development Engineer

Edinburgh, United Kingdom
Keysight Technologies SAles Spain SL
the Role We are seeking a sales-oriented Senior RF Engineer to join our Business Development team. You will play a pivotal role in supporting and expanding ADCS's customer base by helping translate complex technical concepts into winning proposals and integrated solutions. As a Senior RF Solutions Business Development Engineer, you will collaborate with engineers, account managers, and … tailored system requirements. Define and propose custom RF and test system solutions using Keysight's extensive product and service portfolio. Collaborate with engineering teams to align technical capabilities with customer requirements. Demonstrate technical feasibility of solutions, addressing concerns and influencing decision-makers. Develop and present solution proposals and competitive pricing strategies to win new business. Navigate competitive landscapes and … and overcome competitor positioning. Coordinate internal reviews with engineering and management to validate proposals. Lead or support contract negotiations alongside Keysight's legal and commercial teams. Foster long-term customer relationships post-delivery and use successful projects to grow additional business. Contribute to the overall growth strategy and maintain a customer-first mindset. Qualifications Required Qualifications Must have More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Manager

West End, central scotland, united kingdom
McGregor Boyall
team of around 70 people. Based in Central London, they operate a hybrid model with three days a week in the office. Their reputation is built on a straightforward, customer-first approach, primarily serving clients in the legal sector, including long-standing partnerships with legal chambers. Why They're Hiring To diversify their service offering and future-proof the … use with positive client feedback. The next step is to bring in a Product Manager to lead client-facing implementation. Key responsibilities include: Taking over client relationships post-initial engagement Supporting the sales process Leading implementation and onboarding Delivering training and creating high-quality user documentation This is not a traditional roadmap-driven product role. Instead, it focuses on … implementation, customer engagement, and communication . The product will evolve alongside AI advancements, but the Product Manager won't be responsible for a fixed roadmap. Ideal Candidate Profile Experience in small businesses or start-ups, comfortable with hands-on work Strong communication and documentation skills-attention to detail is critical Familiarity with design tools like Figma (or similar More ❯
Posted:

Cyber Security Consultant (UK) - Dionach by Nomios

Glasgow, United Kingdom
Hybrid / WFH Options
Nomios
Relevant certifications such as CREST CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and report writing. • Independence: Ability to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Manager

Edinburgh, Midlothian, Scotland, United Kingdom
Bright Purple Resourcing
outbound efforts, including confident and effective cold calling. Building and managing partner networks that drive measurable revenue growth CRM Savvy and data driven Knowledge of the hospitality, POS or customer engagement space Knowledge of tools like HubSpot, Notion, Slack, Zendesk or Zapier If youre a experienced Sales Manager looking to take the next step with an exciting SaaS More ❯
Employment Type: Permanent
Posted:
Customer Engagement
Scotland
10th Percentile
£35,275
25th Percentile
£59,375
Median
£95,000
75th Percentile
£102,500
90th Percentile
£113,750