1 to 25 of 33 Permanent Customer Engagement Jobs in Scotland

work with organisations across Scotland, helping them improve efficiency, reduce costs, and make better use of technology. We pride ourselves on delivering exceptional customer service and building long-term relationships with our clients. Through innovative technology solutions and expert support, we help businesses streamline processes, improve productivity, and embrace … digital ways of working. As part of our continued growth, we are looking for a motivated and ambitious Digital Customer Engagement Apprentice to join our team and develop valuable skills within a commercial technology environment. About the role: This role is ideal for someone who enjoys technology, communication ...

Senior Customer Success Manager – UK Kilmarnock (hybrid working) £ dependant upon experience At ILT Education UK, values are at the heart of everything they do: the team are driven to achieve the best outcomes for learners, they build trust with their schools and partners and create real impact through their … focus lies on collaboration, achieving high-set goals together, creating sustainable value for their customers, and a strong company culture. We are seeking a customer-focused and process-driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role ...

successful, standard and timely manner. The Application Specialist will become an “expert” product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal ...

Company Description Three Retail Customer Advisor Location: Unit W3 St Nicholas Centre, Aberdeen, United Kingdom, AB10 1HW Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 24 hours across 4 days per week, including weekends … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

delivering social value to the UK with our products and services. OME Key Account Technology Partner Glasgow - Hybrid module Purpose To increase Thales technical engagement with Land Customers, in the Export and UK Market, in order establish closer collaboration and result in Thales more effectively meeting the European … customer needs to prepare for conflict by the end of this decade. Key Responsibilities Technical Customer Engagement Technical Engagement and Strategy Support for OME Land Sales Collaborate with OME Land Sales to integrate technical discussions early in customer engagements. Understand customer technical needs ...

looking for a Service Delivery & Client Success Manager who enjoys building relationships, solving problems, improving processes, and helping shape what great customer service looks like within a growing technology business. If you come from a data centre, MSP, managed services, hosting, cloud, infrastructure, or consultancy environment and thrive when … growth journey. What You'll Be Doing Building strong, trusted relationships with customers across a range of industries Acting as the voice of the customer internally and ensuring service expectations are met Managing service reviews, customer meetings and ongoing engagement activities Coordinating across technical, operational and commercial ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

consumer brands. Cirrus Logic is also known for its award-winning culture, built on a foundation of inclusion and fairness, meaningful community engagement, and delivering enjoyable employee experiences at every turn. But we couldn’t do it without our extraordinary workforce – and that’s where you come in. Join … lead the definition of next-generation integrated circuits (ICs) for our Automotive business. This is a strategic, cross-functional role that blends technical leadership, customer engagement, and product vision. If you thrive in dynamic environments and enjoy solving complex challenges with world-class teams, we’d love ...

organisations, while actively leading business development and the growth of our practice.You will work closely with clients to tackle their biggest challenges, including redesigning customer journeys, delivering change roadmaps, aligning business and technology transformation and standing up new AI and agentic services. Your focus will be on driving operational … improvements and cost reduction, enhancing customer experience and strengthening market competitiveness.You will bring deep knowledge of the GB retail energy market, gained through experience working for or with energy retail suppliers and/or code managers, alongside a strong blend of consulting and industry expertise in delivering technology-driven ...

Understanding of Power Platform governance, Managed Environments, and DLP policies. Experience working within Agile delivery environments. Desired Skills and Expertise Experience with Dynamics 365 Customer Engagement applications. Exposure to Azure Logic Apps, Azure Functions, and Azure Integration Services. Experience supporting enterprise-scale Power Platform implementations. Knowledge of Application ...

team through coaching, mentoring and technical guidance.Additional OpportunitiesBusiness DevelopmentYou will have the opportunity to:Lead or contribute to proposals, bids, RFP responses and customer presentations.Help develop new service offerings and innovative solutions.Participate in customer engagement and business development activities.Internal InitiativesYou may also contribute to:Internal campaigns, thought ...

sensing technologies. Working as part of a multidisciplinary engineering environment, you'll influence products from the earliest bid and development stages through to production, customer support and eventual retirement. Whether supporting our radar systems for the Eurofighter Typhoon and SAAB Gripen, advanced AESA surveillance radars, Infra-Red Counter Measure … defence and aerospace programmes. Contributing to engineering and Integrated Project Team decision-making through supportability expertise. Developing and maintaining support strategies that align with customer operational requirements. Providing guidance on through-life cost of ownership and support considerations. Supporting customer engagement activities and contributing to future product ...

Platforms teams , whereyou'llbuild andoptimizehigh-performance microservices that power the company's marketing ecosystem.You'llwork on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery.Your work will focus on designing highly scalable, event-driven systems that process large volumes of real-time … experiences for millions of customers across our platform. You'llwork within a modern microservices and event-driven architecture, buildingMartechsolutions enhanced by AI to drive customer engagement and retention. Take the long-term view and consider what volumes our systems can handle today, vs 3 years from now. Make ...

digital consultancies in Europe. Job DescriptionAre you passionate about helping organisations unlock the full value of their enterprise data We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … requirements and translate them into effective reporting solutions that provide actionable insights.Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes.Customer Engagement & Stakeholder ManagementServe as the primary reporting subject matter expert and trusted advisor for Managed Services customers.Develop and maintain strong relationships with ...

build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Take the long-term view and consider what volumes our systems can handle today, vs 3 years from now. Make existing ...

platform, including system improvements, integrations, automation and emerging AI capabilities. Play an active role in shaping the future CRM roadmap, contributing ideas that improve customer engagement, business development and the overall use of data. Requirements Experience in professional services background is essential. Experience in a B2B environment … essential. Solid experience working with CRM technology, ideally where the platform has been central to customer, client or business development activity. Good technical understanding of CRM systems, including data structures, integrations and how information moves between platforms. A track record of improving processes, systems or data quality, with ...

well as delivering social value to the UK with our products and services.OME Key Account Technology Partner Glasgow - Hybrid module PurposeTo increase Thales technical engagement with Land Customers, in the Export and UK Market, in order establish closer collaboration and result in Thales more effectively meeting the European … customer needs to prepare for conflict by the end of this decade. Key ResponsibilitiesTechnical Customer EngagementTechnical Engagement and Strategy Support for OME Land SalesCollaborate with OME Land Sales to integrate technical discussions early in customer engagements.Understand customer technical needs for the next 5-10 years ...

build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery.Your work will focus on designing highly scalable, event-driven systems that process large volumes of real-time … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Make existing systems simpler (e.g. by consolidating redundant systems, deleting unnecessary code, or removing/updating out of date documentation). ...

data strategy, automation tools, and AI-driven solutions. Help customers align technology with business outcomes using Softcat's consultative framework. Solution Design & Technical Engagement Lead discussions around data platforms, analytics, AI, and automation. Stay up to date with emerging technologies and trends in AI, Automation, and data platforming. Customer Engagement & Account Strategy Support high-value Public Sector organisations.Collaborate with Account Managers to deliver rich customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services ...

Marketing Platforms teams , whereyou'llbuild andoptimizehigh-performance microservices that power FanDuel's marketing ecosystem.You'llwork on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … experiences for millions of customers across our platform. You'llwork within a modern microservices and event-driven architecture, buildingMartechsolutions enhanced by AI to drive customer engagement and retention. Make existing systems simpler (e.g.byconsolidatingredundant systems,deletingunnecessary code, or removing/updating out of date documentation). Solvewell-definedproblems independently ...

architecture for a UK&I portfolio or platform. Working in Engineering Solutions as part of UK&I CTO, youll be involved in initiatives across customer engagement, sales, commerce, finance, CRM, fulfilment, service & assurance and more. What youll do Engaging with enterprise and system architecture, and product and engineering ...

portfolio or platform. Working in Engineering Solutions as part of UK&I CTO, you’ll be involved in initiatives across customer engagement, sales, commerce, finance, CRM, fulfilment, service & assurance and more. What you’ll do Engaging with enterprise and system architecture, and product and engineering teams, break down ...

portfolio or platform. Working in Engineering Solutions as part of UK&I CTO, you’ll be involved in initiatives across customer engagement, sales, commerce, finance, CRM, fulfilment, service & assurance and more. What you'll do Engaging with enterprise and system architecture, and product and engineering teams, break down ...

ensure the delivery of world-class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands-on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help … navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly and effectively to operational incidents.You will also play a key role in mentoring and training team members, sharing best practices ...

portfolio. Reporting to a Principal Solution Architect, you’ll work within Engineering Solutions as part of the UK&I CTO and engage across customer engagement, sales, commerce, finance, CRM, fulfilment, service and assurance. You’ll break down initiatives into capability changes, simplify complex requirements into architectural guidance ...