1 to 25 of 46 Permanent Customer Engagement Jobs in Scotland

Building smarter customer experiences through technology, data and AI At DC Thomson, we're transforming how we connect with audiences across our portfolio of trusted media, digital and subscription brands. We're looking for a curious and innovative Software Engineer to join our engineering team and help build … systems, services and experiences that power customer engagement at scale. This is an exciting opportunity for a full stack engineer with experience in React, Node.js, GraphQL and modern database technologies who enjoys working across front-end experiences, backend systems and data flows to deliver high-quality products that ...

looking for a Business Development Manager to help grow our presence within the Nuclear and Hydro sectors by developing lasting customer relationships and identifying new business opportunities. This is a customer-facing role where you'll work with some of the industry's leading organisations, helping them overcome … accounts while proactively developing new business, collaborating with our engineering, commercial, and delivery teams to create solutions that add genuine value. From initial engagement through to long-term account development, you'll play a key role in driving revenue growth and strengthening ITI Group's position within the market. ...

Student Systems Managers, the Student Systems Specialist (CRM) plays a critical role in the support, enhancement and ongoing development of the University's Customer Relationship Management (CRM) platforms. The primary focus of the role is Microsoft Dynamics CRM, which supports recruitment, conversion, onboarding and engagement activities … University's CRM capabilities continue to evolve, the role will also contribute to the support and enhancement of other CRM platforms and customer engagement technologies used across the institution. This is an excellent opportunity for a CRM professional to shape how a leading global university uses CRM technologies ...

German speaking (remote, UK or Europe) Dynamics 365 CRM Functional Consultant, German speaking (Contract, Remote) Location: Remote. Based anywhere in the UK or Europe. Engagement: Contract, day rate. Rate: TBD. Experience: 6 to 7 years. Language: Fluent German and English. The engagement A Dynamics 365 Customer Engagement … into live use. Report findings, risks and options to the programme in English. What you bring 6 to 7 years of experience, with D365 Customer Engagement (or Dynamics CRM) delivered as a functional consultant or business analyst, in Sales, Customer Service or both. Discovery ...

your contractual location 3 days a week with 2 flexible days per week. About the role You’ll join BT Consumer's Customer Loyalty & Rewards team, part of the Consumer Sales & Service organisation. This newly established operating model has been created to enhance EE's rewards proposition, delivering engaging … experiences that encourage customers to explore, use and value the benefits available to them. The team plays a central role in driving customer engagement and loyalty through a combination of compelling content, personalised experiences and continual optimisation. As a Content Editor, you'll be responsible for publishing, managing ...

started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three … will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together ...

started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three … will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together ...

comfortable with this arrangement. About the role The Genesys CX Consultant combines technical and operational expertise to help organisations maximise the value of their customer experience technology investments. Working with internal and external stakeholders, you’ll design, implement and optimise contact centre solutions that improve customer and colleague … future operating models. Working across operational and technical teams, you’ll help ensure change is successfully adopted and that we deliver outcomes which strengthen customer relationships, turning our customers into BT advocates and referenceable clients. What you’ll be doing Shape customer solutions by understanding business, operational ...

United Kingdom is seeking a curious and innovative Software Engineer to join our engineering team and help build systems and experiences that power customer engagement at scale. You will design, build and maintain full stack applications using React, Node.js and GraphQL, collaborating with product, data and business stakeholders ...

strengthen its leadership structure and introduce the processes and accountability needed to support its next stage of growth. The business already has a loyal customer base, an experienced team and strong foundations. This is not a turnaround role. The opportunity is to understand what is working, identify where greater … controlled, commercially sustainable way. The Role Reporting to the board and working as part of the senior leadership team, you will own the customer and operational lifecycle across the business. Your remit includes product and service operations, customer onboarding, provisioning, technical support, service delivery, account management, customer ...

manage end-to-end deployment workflows. Because our products support life-critical situations, you will bring exceptional leadership and a risk-aware approach to customer engagement and delivery. At Motorola Solutions, we foster a people-first culture that empowers you to explore your potential, innovate what's next … Requests for Change (RFCs), requirements documentation, contract changes, and financial tracking* Compile, track, and update all commercial aspects and financial metrics related to assigned customer deployments* Lead and coordinate agile delivery teams, including business analysts and deployment/quality assurance engineers, from contract award through deployment and customer ...

reporting directly to the VP of Strategic Marketing. Working across Strategic Marketing, Engineering, Business Development and Field Application Engineering, you will help translate market, customer and technology insights into differentiated semiconductor products and compelling value propositions. From analysing emerging market requirements and competitive technologies to supporting product definition, business … broad, high-impact role spanning the product lifecycle of Dukosi’s Cell Monitoring System. You will play an important role in connecting customer and market needs with Dukosi’s product innovation and commercial objectives. KEY DUTIES Product definition and positioning: Contribute to the development of differentiated, competitive product concepts ...

expertise, driving account growth from lead generation through negotiation and close. This role is responsible for developing strong relationships with key decision-makers, understanding customer challenges, and delivering tailored software solutions that address business needs. The specialist stays informed about industry trends and competitive landscapes, communicates the value proposition … analyze sales data to identify trends, opportunities, and areas for improvement. Guide, build, and manage cross-cultural, cross-tower, cross-business teams for effective customer support. Build and manage strong customer relationships at the executive level. Stay informed about industry trends, competitive landscape, and emerging technologies; provide insights ...

About the Role As an EMEA Marketing Executive, you'll help deliver marketing activities that generate demand, support sales growth, and strengthen customer and distributor engagement across the Digital Printing business in Europe, the Middle East and Africa. Working closely with regional commercial teams and global marketing colleagues … that enhance marketing effectiveness across EMEA. Key Responsibilities Support the delivery of EMEA marketing campaigns across direct and distributor channels. Coordinate events, exhibitions, and customer engagement activities. Adapt and localise marketing content for regional markets. Monitor campaign performance and identify opportunities for improvement. Own Salesforce marketing processes, including ...

organisations, while actively leading business development and the growth of our practice.You will work closely with clients to tackle their biggest challenges, including redesigning customer journeys, delivering change roadmaps, aligning business and technology transformation and standing up new AI and agentic services. Your focus will be on driving operational … improvements and cost reduction, enhancing customer experience and strengthening market competitiveness.You will bring deep knowledge of the GB retail energy market, gained through experience working for or with energy retail suppliers and/or code managers, alongside a strong blend of consulting and industry expertise in delivering technology-driven ...

outcomes for our customers. As Head of Service Delivery Management, you will provide leadership across our Service Delivery practice, ensuring effective governance, operational control, customer engagement and service performance across a diverse portfolio of managed service customers. You will act as the senior operational leader for Service Delivery … Managed Services organisation. Key Responsibilities: Own and continuously evolve the Service Delivery operating model, ensuring it remains scalable, effective, and aligned to business and customer needs. Establish, maintain, and govern the Service Operations Manual, operational procedures, standards, controls, and ways of working. Define and manage the Service Delivery governance ...

directly. Graduate Inside Account Executive Description - The Graduate Inside Account Executive (iAE) is responsible for owning the end-to-end account strategy and sales engagement for medium business accounts. This role involves developing relationships with acquisition opportunities, managing account strategies, and ensuring efficient business processes. The Inside Account Executive … accounts. Drive sales in Personal Systems and Managed Device Services and expand services within the account. Maintain and execute comprehensive account strategies. Identify & Connect customer strategy, key initiatives & HP offering to build outcome-based sales and substantiating business case aligned to customer key initiatives Engage with executives ...

drive brand loyalty, advocacy, and sales. You'll ensure brand standards are consistently met, recommend tailored product solutions through insightful conversations, and create memorable customer experiences. Staying aware of competitors, you'll share valuable feedback to help maintain our competitive edge. Your goal: achieve sales targets by driving brand … awareness, customer engagement, and exceptional service at every opportunity. Working Pattern: Thursday - Saturday 1 , Sunday 1200 - 1800 From September until 1st November 2026 WHAT YOU'LL BE UP TO PRODUCT DEMONSTRATIONS Execute engaging product demonstrations to showcase the Customer Experience Points (CXPs) and benefits of Samsung products ...

Understanding of Power Platform governance, Managed Environments, and DLP policies. Experience working within Agile delivery environments. Desired Skills and Expertise Experience with Dynamics 365 Customer Engagement applications. Exposure to Azure Logic Apps, Azure Functions, and Azure Integration Services. Experience supporting enterprise-scale Power Platform implementations. Knowledge of Application ...

Understanding of Power Platform governance, Managed Environments, and DLP policies. Experience working within Agile delivery environments. Desired Skills and Expertise Experience with Dynamics 365 Customer Engagement applications. Exposure to Azure Logic Apps, Azure Functions, and Azure Integration Services. Experience supporting enterprise-scale Power Platform implementations. Knowledge of Application ...

client relationships. This isn't a "go and sell" role. We're looking for someone exceptional at identifying, developing and nurturing opportunities, building trusted customer relationships and creating a sustainable pipeline of business. You'll be supported by our Managed Services Director and technical specialists throughout the sales process … allowing you to focus on opening doors, understanding customer challenges and converting opportunities into long-term partnerships. What You'll Do Identify and develop new Managed Services and Cyber Security opportunities Build and maintain strong relationships with prospective and existing customers Lead opportunities from initial engagement through ...

build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Take the long-term view and consider what volumes our systems can handle today, vs 3 years from now. Make existing ...

success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal … following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. Awareness ...

portfolio. You will build and sustain strong, consultative long-term relationships by becoming a key IT/Employee experience transformation partner. You will host customer welcome meetings for smooth handoffs to delivery teams and ongoing contribution to successful adoption of services and solutions. As an Account Executive, you will … portfolio. You will build and sustain strong, consultative long-term relationships by becoming a key IT/Employee experience transformation partner. You will host customer welcome meetings for smooth handoffs to delivery teams and ongoing contribution to successful adoption of services and solutions. Key Responsibilities Own and execute comprehensive ...

ensuring all records are accurate and up to date. Microsoft Excel can be used for supplementary tracking and reporting Order and stock management: Process customer orders and maintain stock records through Shopify, supporting efficient digital workflows for order fulfillment and inventory control. Microsoft Excel may assist with inventory analysis … Digital communication and customer engagement: Use Klaviyo to manage customer communications, send updates, and respond to queries, ensuring all interactions are logged and tracked for quality and consistency. Microsoft Outlook can be used for email and scheduling Data management and digital record keeping: Maintain accurate digital files ...