18 of 18 Permanent Customer Experience Jobs in Scotland

Opportunity We're currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating … service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will become ...

Location : Dublin Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with … their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with ...

Location : Dublin Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with … their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with ...

DescriptionJob Type: PermanentLocation: DublinHours: -37.5 Hours per week.Out of hours work may be required.About usTeleperformance is a worldwide leader in multichannel customer experience management. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make … experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been ...

across multiple sites. If you like structured chaos with purpose, this role has your name on it. What you will be doing Monitoring bespoke customer portals and incoming service requests Logging and managing service calls accurately within internal systems Supporting MOD IT incident management alongside the Service Management team … routes via IT to support service delivery needs Ordering additional equipment based on demand and operational requirements Liaising daily with internal departments and external customer contacts Identifying opportunities for continuous improvement and helping refine processes Providing consistently high levels of customer service across all interactions A typical working ...

Customer Service Manager (SaaS) £37,000 - £45,000 Bonuses Glasgow, Hybrid Full Time, Permanent My client is a global SaaS business who due to growth is looking to recruit an experienced leader passionate about servicing and retaining existing business. This is your chance to shape, lead, and elevate … successful SaaS business. We are looking for a hands-on, people-first leader who thrives on developing high-performing teams, building structure, and turning customer relationships into real commercial growth. If you love getting stuck in, coaching individuals, improving processes, and driving results, this is the kind of role ...

Customer Success Team Leader (SaaS) £37,000 - £45,000 Bonuses Glasgow, Hybrid Full Time, Permanent My client is a global SaaS business who due to growth is looking to recruit an experienced leader passionate about servicing and retaining existing business. This is your chance to shape, lead, and elevate … successful SaaS business. We are looking for a hands-on, people-first leader who thrives on developing high-performing teams, building structure, and turning customer relationships into real commercial growth. If you love getting stuck in, coaching individuals, improving processes, and driving results, this is the kind of role ...

Group's growth ambitions in the UK and European markets. Serve as the internal champion for digital commerce, influencing senior stakeholders and embedding a customer-first, data-driven culture across the business. Identify new commercial opportunities — new channels, new markets, new product categories — and build the business case … core product categories and new market entries. Manage paid search and digital advertising budgets efficiently, optimising for ROI across both B2B and B2C audiences. Customer Experience & Conversion Take end-to-end ownership of the online customer journey — from first discovery through to post-purchase — for both trade ...

goals Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations per day Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused Expertly perform full Fibre installations, including surveying … full compliance with safety and regulatory standards Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field Resolve client and customer complaints promptly ...

owning your team's revenue targets Forecasting and reporting through Salesforce, with a sharp eye on conversion Partnering cross-functionally to deliver a seamless customer experience What we are looking for: Proven experience leading and hiring a field sales team Full-cycle sales management — from prospecting … close Salesforce experience for reporting and forecasting A passion for outbound, field-first selling SaaS or hospitality background is a necessary If you feel as if you'd be a good fit, don't hesitate to reach ...

future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion … will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers ...

door sales, collaborating with your manager to create successful sales and territory plans. You will identify, negotiate, and win new customers daily, delivering excellent customer experience and product knowledge at every door. The successful applicant will be energetic and positive with a can-do attitude. You will … team player with excellent communication skills, you will thrive in building your own brand through local engagement and Trust Pilot recommendations. You will have experience in sales and winning new customers. Please note, this role will require a clear DBS check prior to starting. The earnings are uncapped ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Opportunity We're currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team click apply for full job details ...

Visiting buildings daily and planning your schedule effectively Delivering marketing materials and attending resident events Explaining our products clearly and tailoring your approach to customer needs Building rapport and creating positive customer experiences Gathering valuable feedback to help improve our service Working towards achievable sales targets (full training … support provided) What We're Looking For A full UK driving licence and access to your own vehicle Previous experience in sales or customer-facing roles Confidence in speaking to people and building relationships A proactive, motivated mindset with a passion for hitting targets Ability to understand customer ...

Visiting buildings daily and planning your schedule effectively Delivering marketing materials and attending resident events Explaining our products clearly and tailoring your approach to customer needs Building rapport and creating positive customer experiences Gathering valuable feedback to help improve our service Working towards achievable sales targets (full training … support provided) What We're Looking For A full UK driving licence and access to your own vehicle Previous experience in sales or customer-facing roles Confidence in speaking to people and building relationships A proactive, motivated mindset with a passion for hitting targets Ability to understand customer ...

test lifecycle and defect management processes Familiarity with structured test design techniques (e.g. scenario-based testing) Awareness of test governance and quality standards Experience working as a Test Analyst or in a similar testing role Experience creating and executing test cases from requirements or user stories Experience … people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today ...

provisioning platforms across the Sky Group. Responsibilities include working with colleagues across Sky Group and Comcast as well as Third Party Broadcasters to manage customer entitlements, device activations and access criteria rules associated to Sky content for linear, PPV and VOD. This passionate team are instrumental in the delivery … many of Sky's new products and propositions to deliver an excellent customer experience. As an Operations Delivery Lead you will work within our fast-paced team to support in delivering new requirements and maintaining existing business processes. What you'll do Leading the capture and analysis ...