1 to 3 of 3 Permanent Customer Insight Jobs in Scotland

insurance, maintenance, breakdown assistance, and a 60,000-mile allowance, with profits going back into helping people with disabilities. The role As Head of Customer Insight & Analytics, you will be the champion of customer data and insight across Motability Operations, shaping their thinking and driving a … culture of customer-focused, evidence-based decision-making. You’ll develop and own the vision and strategy for Customer Research Insight and Analytics. You’ll influence leaders to use customer data and insight in strategic decisions. You’ll build, lead, coach, and inspire the team … of 13 Insight and Analytical professionals. Responsibilities Promote best practice methodologies and new approaches to data analytics and research techniques. Develop predictive modelling for customer data-driven personalisation of communications and experience delivery. Develop segmentation and understand what Motability Operations’ customers truly value. Set the research, insight more »

Customer Insight Analyst (Data Analytics)** Duration: 6 Months (Possibility for extension) Location: Hybrid/Edinburgh (2 days in office) Rate: A highly competitive Umbrella day rate or salary is available for suitable candidates Role purpose This is a great opportunity to join a fast growing and increasingly influential … help inform solutions to the problems and opportunities facing our customers. What are we looking for? We're looking for an experienced data/Insight analyst who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer Insight. You'll need to show a passion for the role data can play in driving evidence-based decision making, and an ability to translate data into practical analytics which creates impact and influences the direction of more »

digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at the … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »