7 of 7 Permanent Customer Insight Jobs in Scotland

Education. This role sits at the intersection of commercial, product, and buyer insight. You'll lead early-stage discovery and validation work, turning complex customer needs into compelling value propositions, scalable go-to-market strategies, and differentiated positioning. You'll play a pivotal role in the success of Tailo … s expansion-ensuring we deeply understand customer pain points, find routes to budget, and articulate how Tailo delivers tangible outcomes for learners and institutions alike. You'll report into the Director of Product, working closely with our CEO, CMO Product, GTM, and Design teams. Although this role sits within … a rare opportunity to shape both the narrative and strategy of a high-impact accessibility product from the ground up. Key Responsibilities Market Discovery & Customer Insight Conduct deep qualitative and quantitative research with buyers, stakeholders, and users to map needs, pain points, KPIs, and budget pathways. Validate and More ❯

in a similar role, specializing in Power Platform and Dynamics 365. Expertise in Power Apps, Power Automate, Copilot Studio/PVA, Dataverse, Power BI, Customer Service, Sales, Customer Insights, and SharePoint Online. Strong understanding of Microsoft Power Platform licensing, governance models, and cost optimization strategies. Effective communicator with More ❯

shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯

the next level? Join an iconic, international beauty brand as an Ecommerce Trading Manager and play a key role in driving online growth and customer engagement! We're Zachary Daniels, the retail recruitment experts, and we're searching for a dynamic, data-driven, and creative Ecommerce Manager who lives … ecommerce growth across multiple digital platforms Be at the heart of exciting digital marketing campaigns Collaborate with industry-leading experts in digital, PR, and customer experience Enjoy a fast-paced, creative environment with plenty of opportunities for development What You'll Be Doing: Maximising online sales & conversions - ensuring every … customer has a seamless and exciting shopping experience Owning the digital trading calendar - planning and executing promotional activities Analysing website performance - spotting trends and making data-driven decisions Collaborating with digital marketing teams - driving CRM, email marketing, and loyalty programs Optimising customer experience - using heatmaps, customer insights More ❯

align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience … Advocate customer inclusion - what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities What you'll need Demonstrable experience within User Experience design/Interaction Design Strong experience as an Interaction Designer, UX Designer … and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. Familiarity working in a complex landscape - ideally, you'll have experience in financial services A collaborative mindset to work closely and quickly with More ❯

align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience … Advocate customer inclusion - what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities What you'll need Demonstrable experience within User Experience design/Interaction Design Strong experience as an Interaction Designer, UX Designer … and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. Familiarity working in a complex landscape - ideally, you'll have experience in financial services A collaborative mindset to work closely and quickly with More ❯

delivered to the highest standards, resulting in great products and satisfied customers. You'll collaborate closely with cross-functional delivery teams, as well as customer success and other areas of the business, to ensure smooth and effective product delivery. This position offers genuine autonomy over the product roadmap and … execute the product vision and strategy, aligning with both short-term and long-term business goals ** Able to prioritise features and initiatives based on customer insights, market trends, technical feasibility and business objectives ** Ability to build and maintain strong relationships with senior customer stakeholders ** Ability to define and More ❯