We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customerrequirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being More ❯
Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales (quoting … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯
Employee discount Discounted gym membership Flexitime Responsibilities: Develop and validate CMM programs Perform independent verification of measurements to ensure accuracy and compliancy Generate detailed measurement reports in line with customerrequirements and specifications Support and participate in internal and external audits as required Requirements: Proven experience with CMM programming including Mitutoyo mcosmos Technical qualification such as degree More ❯
and compliance to industry requirements. Main Responsibilities: Maintain the company's quality procedures, standards and specifications. Review completed documentation to ensure completeness, accuracy and data integrity. Review and maintain customerrequirements in relation to the company's quality procedures, standards and specifications. Liaise with strategic sourcing staff to implement quality requirements from external suppliers. Assist with quality … procedures and requirements in conjunction with operating staff. Maintain the quality management system via controlling documentation and records. Monitor the organisation's quality performance by gathering relevant data. Monitor and progress of corrective and preventive action activities, complaint handling and the handling of nonconforming product and provide support and assistance as required. Review existing policies, make suggestions for changes … a great enterprise in the field of global in-vitro diagnostics, that integrates global science and technology to provide health diagnosis and support for life. Core values: Continuous Innovation Customer Orientation Challenge the Impossible Grow Together Due to the volume of applications, we are unable to respond to all applications. If you do not hear from us in four More ❯
Edinburgh / Remote, Drylaw, City of Edinburgh, United Kingdom Hybrid / WFH Options
Morris Sinclair Recruitment
Modern Work solutions, ensuring seamless integration with existing systems. - Provide ongoing support and user training to facilitate adoption. - Lead the technical delivery of solutions, ensuring they meet architecture and customer requirements. - Document project activities and best practices for future reference. - Stay current with Microsoft Modern Work innovations, supported by training resources and certification funding. - Collaborate with other technical consultants More ❯
we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting … as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation … colleagues. At DXC, building a better you, builds a better us. We have openings for experienced Network Engineers to join our teams based in Erskine and Newcastle, due to customerrequirements successful applicants must be eligible for high level UK Security clearance, SC. Duties and Responsibilities NOC 3rd line engineering support, including but not limited to the following More ❯
the Role We are seeking a sales-oriented Senior RF Engineer to join our Business Development team. You will play a pivotal role in supporting and expanding ADCS's customer base by helping translate complex technical concepts into winning proposals and integrated solutions. As a Senior RF Solutions Business Development Engineer, you will collaborate with engineers, account managers, and … tailored system requirements. Define and propose custom RF and test system solutions using Keysight's extensive product and service portfolio. Collaborate with engineering teams to align technical capabilities with customer requirements. Demonstrate technical feasibility of solutions, addressing concerns and influencing decision-makers. Develop and present solution proposals and competitive pricing strategies to win new business. Navigate competitive landscapes and … and overcome competitor positioning. Coordinate internal reviews with engineering and management to validate proposals. Lead or support contract negotiations alongside Keysight's legal and commercial teams. Foster long-term customer relationships post-delivery and use successful projects to grow additional business. Contribute to the overall growth strategy and maintain a customer-first mindset. Qualifications Required Qualifications Must have More ❯