delivered on time and within budget, with high quality outcomes. Client Relationship Management Build and maintain relationships with key clients, ensuring their needs are met and leading to high customer satisfaction and retention. Strategic Planning Develop and implement strategies for the professional services division to achieve business growth, including regular forecasting, annual planning, rate management and close monitoring of More ❯
opportunities Conduct regular business reviews with clients and resellers Cross-sell and up-sell products and services to maximise account value Own the renewal process and ensure strong clientretention Proactively manage churn risk for key products Collaborate across departments to ensure delivery exceeds client expectations Communicate clearly with clients, resolving issues quickly and professionally ?? What Were Looking More ❯
business needs of each of our clients who are from a diverse range of sectors, which enables us to form strong working partnerships and is reflected in our 97% customerretention rate. Working from our HQ in South Tyneside, this role is to provide a single point of contact for all clients in relation to IT issues … performance targets are adhered to. Resolutions should be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process multiple More ❯
business needs of each of our clients who are from a diverse range of sectors, which enables us to form strong working partnerships and is reflected in our 97% customerretention rate. Working from our HQ in South Tyneside, this role is to provide a single point of contact for all clients in relation to IT issues … performance targets are adhered to. Resolutions should be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process multiple More ❯
exceeding 80,000. The role is field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly values its people, look … providing a range of solutions to corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. If you are a proactive More ❯
Dundee, Angus, United Kingdom Hybrid / WFH Options
CPJ Recruitment
exceeding 80,000. The role is field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly values its people, look … providing a range of solutions to corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. If you are a proactive More ❯
