1 to 25 of 42 Permanent Customer Service Jobs in Scotland

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian, salary negotiable per annum depending on experience. The core hours … vibrant Help Desk Administrator team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficial as well as IT savvy. You will see through all issues from ...

Customer Service Advisor Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower … fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point xkybehq of contact for customers, providing 1st line IT supp Please click on the apply button to read the full job description ...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

Position: Fire & Security Service Engineer Job ID: 3584/1 Location: Glasgow (with occasional travel across Scotland) Rate/Salary: £37,000 £40,000 per annum (DOE) Benefits: Company vehicle, high-quality tools, career progression opportunities, performance recognition, supportive leadership Type: Permanent, Full-Time HSB Technical … permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Fire & Security Service Engineer Typically, this person will be responsible for servicing, maintaining and supporting a range of Fire & Security systems across the Glasgow area, delivering a high ...

Service Desk Analyst THIS ROLE IS WORKING FROM HOME, BUT MUST BE IN COMMUTABLE DISTANCE FOR LIVINGSTON FOR 1 X MONTHLY MEETINGS Role involves oncall and supporting a 24x7x365 support service Excellent career opportunities for someone who wants to build their career in IT. THE COMPANY … They support customers in the commercial, public, and retail sectors across the UK. THE ROLE: You will be working as part of a UK service desk providing 1st line support for external customers with iT issues. You will provide a 1st fix, or escalate to 2nd/3rd line ...

Role:Service Desk Coordinator - Glasgow Location: Glasgow, Glasgow City, United Kingdom Salary: Competitive Employment Type: Full-time, Permanent About the Role As the Service Desk Coordinator, you will play a pivotal role in all aspects of North's Service Desk operation. This role will include a hybrid … organising and collaborating with customers and any external key stakeholders will be a mandatory requirement. Knowledge and previous experience of working in a service desk environment will be highly valued and your strong administrative skills will support seamless operations across the service desk. Key Responsibilities ...

Lucrative BDM role with market leading global facilities services provider Business Development Manager - service contracts Area: Scotland - Northern Scotland The Role of Business Development Manager This is a field/home based business development field sales role. You will target B2B businesses and sell in-demand facilities services. … business development role where you will be tasked with self-generating your own appointments and building a pipeline. You will be selling an "essential service" where the demand is high, therefore the ability to identify and target target market customers is imperative. Order values are high so there ...

Access Plus is a leading name in powered access equipment, supplying everything from cherry pickers to scissor lifts. Our success is built on outstanding customer service and a commitment to getting the right kit to the right place at the right time — and we're looking for talented … driving licence preferred but not essential. Strong awareness of health and safety requirements. Clear and confident communication skills. Friendly, team-focused attitude with good customer service skills. What you can expect from us: Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare ...

Salary : Competitive About the Role We are seeking a motivated and technical experienced Team Lead to provide mentoring,guidance and leadership to our IT Service Desk teams. This role is pivotal in driving serviceand technical excellence, resolving customer issues, and developing your team whilemaintaining outstanding customer satisfaction. … will lead by example, mentor your teammembers, and delivering client service excellence according to the Redsquid values. Key Responsibilities • Lead and develop a Service Delivery team, fostering a proactive, high-performanceculture driving Ownership, Communication and Action.• Act as the initial technical escalation point for your team, ensuring swift ...

Role Overview We are seeking a proactive and customer-focused IT Support Analyst to join our growing team. This role is responsible for delivering high-quality technical support across the business, ensuring our systems, applications and infrastructure run smoothly to support our colleagues and clients. The successful candidate will … contact between IT and the wider business, providing technical expertise, troubleshooting issues, supporting business applications and assisting with technology initiatives. Key Responsibilities User Support & Service Delivery Provide 1st and 2nd line technical support to staff across the organisation. * Diagnose and resolve hardware, software, and system issues * Manage incidents ...

Title: Service Desk Consultant 2nd Line (Infrastructure) Location: Glasgow (hybrid working - 3 days in the office, 2 remote) Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting … premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement ...

growing company bringing ultra-fast fibre to more rural communities across the Highlands. To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in the North Highlands (Alness and further North). Don't worry if you don't have … light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height ...

Senior IT Engineer - Edinburgh If you're an experienced IT support professional with a background in Managed Service Providers (MSP) looking to advance your career, a thriving IT managed services provider in Edinburgh is seeking a Senior IT Support Engineer to join their team. This role offers excellent progression … Office 365 migrations, and network installations. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Intune MDM Experience - Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site. - On-Site Visits: Travel to client offices around Scotland ...

value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. What you’ll be doing: Sales Support Administrator Processing customer orders quickly and accurately Managing amendments, back-orders and low-value quotations Handling customer queries and providing order updates Supporting reporting, ticket management ...

recruiting for an IT Support Analyst to join a well-established organisation with operations across Scotland. This opportunity sits within an internal Service Desk team and is ideal for someone with early-career IT support experience looking to build long-term stability within a structured environment. Responsibilities Acting … first point of contact for IT support queries Logging and managing incidents through a Service Desk system Supporting Windows desktop and Microsoft 365 users Managing user accounts and permissions Building and deploying end-user devices Assisting with system maintenance and upgrades Escalating issues where appropriate About You Experience ...

technology environment. You will become a key systems superuser, supporting colleagues with core business applications and collaborating with wider technical teams to deliver excellent service and continuous improvement. Responsibilities: Act as the first point of contact for IT support queries, providing 1st line support for desktops, laptops, mobile devices … teams to continuously improve processes and user experience Desirable skills: Basic knowledge of Windows 10/11 and the Microsoft 365 suite Strong customer service skills Good problem-solving ability Clear communication skills (written and verbal) and the ability to collaborate effectively with colleagues Well organised with good ...

electrical contractor into a trusted specialist delivering high-quality fire and security systems to commercial clients. The company has built its reputation on strong customer relationships, high standards of workmanship, and a commitment to service excellence. Accredited by leading industry bodies and operating in line with British … European standards, they continue to expand through reputation, quality delivery, and customer recommendations. Role Overview Our client is seeking a motivated Sales Executive to join their Glasgow-based team. This role will focus on identifying new business opportunities, developing strong client relationships, and promoting a range of fire ...

Holidays, Pension, Life Assurance, Flexible Working Are you a skilled Security Engineer with a passion for safeguarding high-profile sites and delivering top-tier service? Our client—a leading provider of integrated security solutions—is seeking a proactive and reliable engineer to join their team in the Edinburgh. This … safety of critical infrastructure, requiring a high level of vetting due to the sensitive nature of the sites. Security Engineer Key Responsibilities Respond to service calls and complete updates via the helpdesk system Deliver courteous, efficient, and professional service at all times Maintain the company vehicle in good ...

work towards targets and goals A team player who enjoys helping others succeed No recruitment experience? No problem. If you’ve worked in customer service, retail, hospitality—or you’re just starting out—we’ll give you the training and support you need to succeed. Salary ...

manage their finances accurately and efficiently. KG Business Services are looking for a Digital Support Apprentice to support their growing team, providing a professional service while supporting the organisation’s digital and IT needs. The role ensures smooth day-to-day operations by delivering excellent customer service ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include … including Fire Detection and Intruder Alarm Systems. Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer service. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with ...

troubleshooting Working from our workshop to build PC’s/servers and fixing when required Problem-solving Network troubleshooting Network segmentation Providing top class customer service and support What do they need from you? Passionate personality Excellent communication skills (verbal and written) Tech-savvy Outgoing attitude Eagerness ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...