1 to 25 of 87 Permanent Customer Service Jobs in Scotland

have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Senior Service Desk Analyst provides senior technical and operational capability within the Service Desk Operations function, supporting customers across a range of Managed Services environments. … full ownership of assigned Incidents and Requests, including more complex or sensitive issues, ensuring they are investigated, progressed, resolved or escalated appropriately. The Senior Service Desk Analyst is expected to bring strong technical knowledge, sound judgement and a consistent focus on service quality and customer outcomes. ...

Customer Service & Sales Advisor Larbert, Falkirk 26,520 basic + uncapped bonus Start Monday 2 November Love helping people and happy to make a sale when it's the right thing for the customer? We're recruiting Customer Service & Sales Advisors for a contact centre … best-known mobile networks. Full paid training, permanent from day one. What you'll be doing As a Customer Service & Sales Advisor you'll handle inbound calls from pay-as-you-go mobile customers who can't top up. You fix the problem first. Then, where it genuinely ...

Customer Service & Sales Advisor | Larbert, Falkirk | £26,520 + uncapped bonus | Start Monday 2 November Are you brilliant with customers and happy to sell when it genuinely helps? We're recruiting Customer Service & Sales Advisors to join a contact centre in Larbert, supporting … best-known mobile networks. You'll get full paid training and a permanent contract from day one. The role As a Customer Service & Sales Advisor, you'll take inbound calls from pay-as-you-go mobile customers who are having trouble topping up. You'll sort the problem ...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness Hours: 37.5 hours per week, Monday to Friday, between 7am-6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor (4 on/4 off nights) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: 4 on/4 off shift pattern (18:00-06:00 nights) once trained. The initial training period will be Monday to Friday day shift … Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What ...

Customer Service Advisor (4 on/4 off) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: 4 on/4 off shift pattern (18:00-06:00 nights, 06:00-18:00 days) once trained. The initial training period will be Monday … Friday day shift Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. ...

Customer Service Advisor (4 on/4 off days) Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness Hours: 4 days on/4 days off shift pattern, working 6:00am to 6:00pm once trained. The initial training period will be Monday to Friday day shift … Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What ...

Customer and Networks Support Supervisor Hamilton, Glasgow Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Networks team is growing, and we're excited to welcome a talented Customer and Networks Support Supervisor to join us. As Customer and Networks Support Supervisor, you will lead and support our Technical Administrators and Network Coordinators, making sure workloads are managed effectively and customers receive a high-quality service. You will help our team thrive through clear objectives, regular ...

years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. We’re looking for an organised, customer-focused HP Frameworks Administrator to join the team in Livingston. Working as part of the team, you’ll be responsible for managing the administration … around HP products and framework requirements, ensuring orders, requests and customer information are processed accurately and efficiently. You’ll act as an important point of contact for customers and internal stakeholders, taking ownership of queries and ensuring actions are followed through to completion. At XMA, our people ...

title: L1 Service Desk Analyst Location: Livingston Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping people … Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish/At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through ...

protecting the environment, making sure our food is safe or helping find cures for cancer. Location: Northern Ireland Discover Impactful Work As a Field Service Engineer II at Thermo Fisher Scientific, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across … research, industrial, and healthcare settings, you'll install, maintain, troubleshoot, and repair complex equipment while providing exceptional customer service. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation. A Day in the Life: You will install, maintain, troubleshoot, and repair sophisticated analytical ...

Global Highland is recruiting for a Customer Sales Executive on behalf of a leading broadband provider. This is an exciting opportunity for a motivated, commercially minded individual to join a growing team and play a key role in driving customer acquisition and revenue growth. As a Customer … activity. You will engage with prospective and existing customers, understand their connectivity needs and recommend suitable broadband solutions that deliver genuine value. Combining sales, customer engagement, lead generation and relationship building, this role is ideal for someone who thrives in a target-driven environment and enjoys helping customers find ...

technology-related matters. Identify opportunities to leverage technology to improve operational efficiency and business performance. Promote a culture of continuous improvement, innovation and service excellence. Enterprise Applications Oversee the management, support and optimisation of enterprise business systems. Ensure effective operation of ERP, Supply Chain, Finance and Customer Service … requirements. Operational Excellence Ensure delivery of high-quality IT services across all business functions and locations. Establish and monitor key performance indicators for IT service delivery. Drive continuous improvement initiatives across support, infrastructure and applications. Manage IT budgets and ensure effective utilisation of resources. Vendor & Stakeholder Management Develop ...

Field Engineer – Hybrid Role with Production Print Expertise This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands … will consider disclosed information on a case‐by‐case basis, in line with our policy on the recruitment of ex‐offenders. To carry out service visits to reported calls throughout the companies’ customer base within a specified region. The successful candidate will establish and promote the attributes ...

primarily on the Renewable Energy, Forest Management, Logistics and Travel Sectors. Established and based in the UK, but operating globally, we operate with innovation, service and dependability in mind, and supply a central service function in Finance, HR, IT and Facilities services to the UK companies under … aSenior IT Support Analyst to provide visible, business-aware IT support for FO Digital, working as an embedded member of our Cloud, Infrastructure & Service Tower. This is a hands-on role for someone who combines strong technical troubleshooting skills with excellent customer service and a genuine sense ...

today and confidence for tomorrow. Our products are sold through a world class system of knowledgeable distributors, manufacturers' representatives and sales subsidiaries. Our customer commitment does not stop at product delivery but encompasses ongoing services. From custom-designed solutions to unmatched technical support, our gas and flame detection solutions … backed by expert judgment and premier technology that you can trust. We are on the lookout for a Customer Service Engineer who is not only passionate about delivering outstanding service but also brings a solid technical foundation, particularly in gas detection. This role is ideal for someone ...

bad. Our 200-strong team across the UK is the heart of our success, contributing to our £24 million annual revenue and delivering outstanding service to some of the UK’s top blue-chip companies. Many of our colleagues have grown with us, thanks to our well-established apprenticeship … grow, innovate, and be valued, we’d love to hear from you. Job Summary Pointer Ltd. are recruiting for a highly motivated and skilled Service Engineer to join our team. As a Service Engineer you will be responsible for inspecting, maintaining, and installing a wide range of security ...

Applications Operations team within a global IT environment. This is a hands‐on leadership role combining people management, application operations, incident and problem management, service delivery and continuous improvement. You will ensure supported application environments remain effectively managed while leading the team through incidents, changes, releases and operational priorities. … organisation and supporting end users across the business. The team is responsible for the ongoing operation and support of application environments, including releases, changes, service requests, monitoring, incident resolution and operational maintenance. As manager, you will develop and support your team while creating a positive, collaborative and high‐performing ...

## Customer Technical Support EngineerApply: Edinburgh, UK (ZUK129): Full time: Posted Today: R67285## **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies … based out of the Motorola Solutions offices in Edinburgh with a wide-ranging remit covering multi-site body-worn video systems for a worldwide customer base, including remotely supporting customers via direct support and escalations via other Motorola Support Desks working to ensure system availability is maintained in line ...

seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence … keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on our customer service experience. Job responsibilities: Provide on-site technical support to Contact Centre agents ...

seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence … keen interest in new technology. Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on our customer service experience. Job Responsibilities Provide on-site technical support to Contact Centre agents ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. \n \n Why not use your skills to make a difference and join our Home Tech Team in Cardiff. ...

testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To meet the needs of stakeholders/customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements … processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver ...

worthy of selection for any engineering or manufacturing business looking for an intelligent and innovative solution." Nuvia “There is nothing negative about the service that we’ve received from First. Without fail they have produced positive feedback. The fact that they have placed a diverse range of skills from … provided a number ofQA/QC professionals in locations across the UK. “We have been verypleased with both the quality of supply and the customer service demonstratedand will continue to use their professional services in the future.” “I have worked with First Recruitment Group as my partner ofchoice ...

dedicated support, we enable smarter maritime operations. Let’s shape the future of maritime technology together. Role Overview We are seeking a motivated Service Engineer (m/f/d) to join our Service team, supporting the installation, commissioning, maintenance, and servicing of advanced Navigation, Automation, and Communication … systems. In this hands‐on role, you will work closely with experienced engineers to deliver high‐quality field service activities for customers across the UK and internationally. You will play an important role in ensuring successful project execution while building strong customer relationships and maintaining the highest standards ...