1 to 25 of 30 Permanent Customer-Centricity Jobs in Scotland

written communication skills. Methodical with attention to detail. Who we are At NCR, our employees have been shaping the future since 1884. Our digital-first approach and customer-centric mindset have made us a global leader in enterprise technology for financial institutions. We celebrate diversity and believe it fosters an inclusive workplace and better serves our More ❯

Accelerate your career in a dynamic and innovative digital marketing agency that's redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences at scale. More ❯

with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and … with senior stakeholders to understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Continuous Improvement & Transformation : Monitor and evaluate customer experience KPIs to assess service performance, identify areas for optimisation, and track progress … Apply quality and process improvement methodologies (e.g. Six Sigma, Lean) to drive efficiency and elevate service delivery. Support the design and improvement of products and services through customer-centric approaches and iterative development. What we expect from you: Proven experience in customer experience, data analytics, business intelligence, or VoC roles. Expertise in designing More ❯

the company. You will collaborate closely with engineers, product managers, and business stakeholders to architect data solutions that are performant, reliable, and built with a long-term, customer-centric mindset. Architect High-Impact Data Systems Design and implement scalable, maintainable, and secure batch & streaming data pipelines and architectures that support enterprise-wide data needs Define standards … non-technical audiences Preferred Qualifications Experience designing data platforms that support analytics, machine learning, and operational workloads Familiarity with data governance, privacy, and compliance frameworks Background in customer-centric or product-driven environments (e.g., digital, eCommerce, SaaS) Experience with infrastructure-as-code and data platform observability (e.g., Terraform) What You Can Expect Interesting work - working in More ❯

dealers, as well as digital and online brokers, to deliver flexible and responsible finance options to a wide range of customers. By combining advanced technology with a customer-centric approach, Startline consistently delivers outstanding service and competitive finance solutions. Over the past decade, Startline has built a strong market presence, working with over half of the More ❯

electronic commerce company headquartered in Seattle, Washington. started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon's Global Finance Solutions (GFS) team More ❯

As a trusted advisor to our cross-functional teams, you will lead the analysis, design, and implementation of Salesforce solutions, focusing on process optimization, data integrity, and customer-centric outcomes. What you'll be doing Salesforce Product Management: Collaborate with stakeholders to define and prioritize the Salesforce product roadmap Act as the subject matter expert on More ❯

security across the organization and provides an enhanced user experience. This department plays a pivotal role in shaping the company's growth trajectory through continuous innovation and customer-centric solutions. What You Will Be Doing Researching maintaining, and contributing to automation of SRE tools and processes Contributing to solutions toward reducing toil within SRE Participating in More ❯

you passionate about improving the quality of Customer experiences? Do you like to dive deep to understand complex problems? Do you strive to create Customer-centric solutions that drive measurable results on metrics that matter for company's success? Does owning a global charter sound exciting? If yes, then we have the role More ❯

obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a More ❯

delivered and transition smoothly to agile methodologies. This is an excellent opportunity to join a team that is going from strength to strength, building and shaping more customer-centric ways of working across. Key Responsibilities Provide hands-on coaching to teams and individuals, helping them to understand and excel in agile practices. Facilitate the adoption of … loops. Facilitate workshops, training sessions, and coaching engagements to build agile capabilities. Encourage the use of metrics and data-driven decision-making to optimize delivery. Promote a customer-centric mindset within teams. Assist with economic decision-making and facilitate capability and feature estimation. Advocate for lean thinking and systems thinking in agile practices. Support the transition More ❯

approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. This strategic focus is a reflection of our core values: staying customer-centric, inspiring dedication, persevering, Growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Telecom At M Group Telecom, were enabling and More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Telecom At M Group Telecom, were enabling and More ❯

customer success, ideally in a SaaS environment. Technical Skills Proficiency in CRM and ticketing systems (e.g. HubSpot, Zendesk) and basic WIFI/networking knowledge. Customer-Centric Skills Strong communication and problem-solving abilities to support both technical and non-technical users. Compliance & Security Awareness Understanding of GDPR and data security best practices. If More ❯

customer success, ideally in a SaaS environment. Technical Skills Proficiency in CRM and ticketing systems (e.g. HubSpot, Zendesk) and basic WIFI/networking knowledge. Customer-Centric Skills Strong communication and problem-solving abilities to support both technical and non-technical users. Compliance & Security Awareness Understanding of GDPR and data security best practices. If More ❯

customer success, ideally in a SaaS environment. Technical Skills - Proficiency in CRM and ticketing systems (e.g. HubSpot, Zendesk) and basic WIFI/networking knowledge. Customer-Centric Skills - Strong communication and problem-solving abilities to support both technical and non-technical users. Compliance & Security Awareness - Understanding of GDPR and data security best practices. Ifyou More ❯

an Applied Scientist, you will join a team dedicated to optimizing our delivery network, ensuring customers receive their packages reliably and efficiently. We are seeking an enthusiastic, customer-centric professional with good analytical capabilities to drive impactful projects, implement advanced scheduling solutions, and develop scalable processes. In this role, you will have immediate ownership of business More ❯

tech, and creativity Collaborate with leaders across the bank to shape culture, mindsets, and outcomes Work in a forward-thinking, agile environment that values storytelling, experimentation, and customer-centricity What we’re looking for: Strong experience in product ownership within fraud, data, or analytics domains Comfortable working with cloud platforms, streaming pipelines , and data science teams More ❯

engineering processes and embrace testing and observability as first-order concerns in development. Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first More ❯

obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a More ❯

If you are an enthusiastic individual who enjoys working in a fast-paced environment with a customer-centric culture, then this role could be the perfect fit for you. It is an exciting time to join UK Debt Expert as a Customer Account Manager as they embark on the next phase of their More ❯

or an interest in environmental matters. - Experience of eliciting requirements from system or business users. - Working knowledge of public sector digital assurance regimes. - Understanding of service design, customer-centric design and value stream modelling concepts. - Experience of contributing to, refining and maintaining the different perspectives of a Blueprint or Target Operating Model (TOM). - Understanding of More ❯

we believe that our team can build a product our customers love and use, time and time again. About the Role We are seeking a motivated and customer-centric Customer Success Advisor to join our unique Customer Success team. The ideal candidate will be able to learn quickly, make an More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯