Customer Service Executive (Events & Ticketing)
- Hiring Organisation
- Steele Charles Ltd
- Location
- Edinburgh, Scotland, United Kingdom
payments De-escalating challenging situations with empathy and logic Identifying recurring customer frustrations and suggesting process or product improvements Logging and managing interactions via Freshdesk Escalating complex cases to internal teams when needed What We’re Looking For Exceptional telephone manner - confident, articulate, and professional Excellent verbal and written communication ...