muscle to navigate the future of work. We are passionate about supporting Financial Services clients with their largest, most complex, and challenging transformation programmes. Our team architects human-centred solutions that activate transformation and deliver business outcomes at pace, particularly critical in a sector grappling with evolving customer expectations, emerging technologies, and increasing regulatory pressures. What … expertise: We understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't … wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale More ❯
muscle to navigate the future of work. We are passionate about supporting Financial Services clients with their largest, most complex, and challenging transformation programmes. Our team architects human-centred solutions that activate transformation and deliver business outcomes at pace, particularly critical in a sector grappling with evolving customer expectations, emerging technologies, and increasing regulatory pressures. What … expertise: We understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't … wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale More ❯
better understand their customers and how they engage with their products and services Have the opportunity to deepen your practitioner knowledge in areas such as GenAI and human-centreddesign Shape and help deliver integrations of cloud-based customer platforms (e.g. Microsoft Dynamics, Salesforce, AWS) Work with and learn from high-performing individuals across … a team to collaborate with our clientsto understand their business needs and requirements Develop a vision and business cases for transformation projects, highlighting the strategic value ofMicrosoft technologies. Design and implement Microsoft-specific solutions with Microsoft Dynamics 365, including Dynamics 365 Contact Centre, Power Platform (Power BI, Power Apps, Power Automate), and Azure services to streamline processes, enhance … including Dynamics 365 Contact Centre Strong analytical skills for translating business and technical requirements into innovative solutions. Experience in articulating solution value and business case creation Ability to design technical solutions or customer journeys utilising Microsoft Technology Experience in agile environments using frameworks such as Scrum or Kanban Strong communication and collaboration skills, and experience in senior stakeholder More ❯
