Paisley, Scotland, United Kingdom Hybrid / WFH Options
Venesky Brown
detail - Ability to be innovative especially when looking for solutions taking value for money into account - Flexible and proactive Desirable Skills: - Relevant Microsoft Certification - ITIL Foundation - Knowledge and experience of System Centre Configuration Manager (SCCM) - Desire to widen area of expertise and to look for personal development opportunities If you more »
end-users, stakeholders, and cross-functional teams. Proven ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. ITIL Foundation certification is preferred. Strong leadership and team-building skills, with a focus on fostering a collaborative and inclusive work environment. more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Gresham Hunt
Cloud controls testing is essential. Knowledge/experience with major cloud service providers, preferably AWS. Knowledge of various industry frameworks and controls such as ITIL, NIST, COBIT, ISO 27001/2. A broad, high-level IT or Cybersecurity background with exposure to areas such as cloud security, security architecture, IT more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Navisite
users. • Capturing all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues remotely which may include more »
Security Controls • Ivanti Device and Application Control • Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: • Citrix based VDI Infrastructure • Administering Licence Servers • Administering Managed Print Servers • ITIL Foundation • MCP/MCSE If you have the skills required, please more »
concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skill required, please apply now more »
Required experience: 2 years minimum working on an IT helpdesk dealing with end users Strong Troubleshooting skills Understanding and supporting of End User Compute ITIL certified Understanding of antivirus and EDR technologies Interest in Cyber security Public Sector experience would be a plus Over 3 years helpdesk experience would be more »
G33, Baillieston, Glasgow City, City of Glasgow, United Kingdom
KAG Recruitment Consultancy
and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »
to be self-supporting and proactive An awareness of emerging technologies and demonstrable desire to stay current Experience and understanding of working within an ITIL environment Other Desirable skills: Automation/scripting skills: csharp, Python (desirable) Familiar with Agile & DevOps Fast learner and delivery-focused Benefits Our people are supported more »
Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS/Application deployment Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification This is an excellent opportunity to join us and more »
concise and accurate call logging, documentation, and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification more »
concepts and services such as DNS and DHCP in an enterprise environment Exceptional communication and customer service skills Proactive, positive and can-do attitude ITIL® Foundation and/or have experience of working within an environment which has adopted ITIL® methodology, in particular incident and problem management Relevant technical certification more »
concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skills required please apply now more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Public Sector Resourcing
software licensing and deployment model. Proven experience managing software procurement. Proven experience implementing and maintaining SAM policies and procedures. Desirable: Experience or certification in ITIL (v4), specifically regarding the use of a CMDB. Experience with budgets and financial reporting Experience with Atlassian, Insight/Assets, ServiceNow, etc. If this role more »
exposure to complex server licensing environments including Data Centres, DR, Virtualisation and Cloud Excellent SAM knowledge particularly around standards such as ISO 19770 and ITIL v3 Ability to understand software contracts, deployment reports and licensing grants in order to produce and interpret licensing compliance statements Extensive experience working within the more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
small team. Self-motivation and an eagerness to take on new challenges. Experience of working in an ISO27001/IOS 9001 environment and using ITIL and Agile working practices Compensation and Benefits Competitive salary, dependent upon experience 33 days holiday (inclusive of 3 public days) 5% matched Employer pension scheme more »
concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification If you have the skills required please apply now more »
be able to obtain UK GOV Security Clearance at SC level clean UK Driving License trouble shooting skills experience in a similar role with ITIL environment Support knowledge including Microsoft Windows XP/7/10 onwards communicator both face-to-face & over the phone Windows Share\File permissions connectivity more »
. Strong organisational and communication abilities Experience in IT-related procurement and administration (advantageous) Desirable Criteria: Intermediate Excel skills Supplier engagement/management experience ITIL v4 is beneficial but not essential In return: Hybrid environment Exceptional learning & development opportunities. Excellent salary plus excellent benefits including: 35 hours per week. Non more »
in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under more »
Glenrothes, Fife, Scotland, United Kingdom Hybrid / WFH Options
Raytheon
an advantage. Candidate Requirements Essential Bachelors degree or higher in Computer Science, InformationTechnology or related field or work experience Have an understanding of ITIL best practice, qualified to a minimum of ITIL Foundation. Working knowledge of Active Directory Working knowledge/experience writing complex logical expressions Demonstrated ability to more »
Glenrothes, Fife, Scotland, United Kingdom Hybrid / WFH Options
Raytheon
advantage. Candidate Requirements Essential Bachelors degree or higher in Computer Science, InformationTechnology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell) Demonstrable experience of SCCM operations more »
This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing any negative impact on existing services. This in turn promotes seamless growth. Furthermore … our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth with little impact to existing services. Motivate, develop, and manage staff … trends. Experience Have sufficient technical knowledge of the services provided so as to be confident when dealing with the customer and other 3rd parties. ITIL Foundation Qualified Experience in the IT industry Experience in a service Desk and desktop environment including Incident Management, Problem Management and Change Management Excellent communication more »
ability to liaise with various areas of the business Experience in supporting enterprise applications within the energy and utilities sector preferred but not essential. ITIL foundation qualification desired but not essential What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer a competitive more »