11 of 11 Permanent Incident Management Jobs in Scotland

client is seeking a Change Manager/Analyst who is responsible for the governance, administration, assurance, maintenance and continual improvement of the enterprise Change Management practice. The role will support the Change Management strategy, ensuring that changes are assessed appropriately, risks are identified and mitigated, governance standards … adhered to, and service disruption resulting from change activity is minimised. Responsibilities Change Management Governance Support the enterprise Change Management strategy and roadmap alongside the Head of Change and Configuration Management. Implement and support the Change Management practice across the organisation. Maintain and continuously improve Change Management ...

will provide leadership, governance and operational control across the Out of Hours service, ensuring the shift operates with clear ownership, disciplined execution and effective management oversight. The role is accountable for maintaining service stability, leading Major Incident Management activity, managing operational risk and ensuring all events, incidents … escalations and handovers are controlled in line with agreed service management processes. You will act as the shift authority for operational decision-making, coordinating Senior and Junior Out of Hours Analysts, technical resolver teams, suppliers and stakeholders to ensure activity is prioritised, progressed and governed effectively. The role carries ...

Global Technology team, you will be a key contributor on the infrastructure side of the team, supporting the cloud infrastructure that underpins Portfolio Management capabilities for the Fixed Income business. You will help build, manage, and support the AWS infrastructure for various portfolio management services including what … reliable, scalable, and production-ready. You will be part of a cross-functional team of engineers and product owners building the Spectrum Portfolio Management Fixed Income product, working primarily on a large, Terraform-driven estate on AWS, with the opportunity to grow into server-side development in Java (Spring ...

Incident/Service Desk Analyst x4 - Inverness Inverness (onsite 5 days per week) Up to £32,000 + shift allowance Shift Pattern: 4 nights on, 4 nights off, 4 days on, 4 days off. We are seeking an experienced Service Desk Analyst to join a fast-paced IT Operations … team, providing operational oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions are effectively prioritised and resolved. You will play a key role in maintaining service availability while providing clear communication ...

wellbeing and family. Working Pattern: Permanent | Full Time | Flexible First options availableThe roleThe Technical Specialist will lead and support SSE's business-critical Asset Management applications, primarily Maximo and ArcGIS, alongside integrations and tools including DataStudio, PowerSync, Fingertip and FieldMaps. You will own platform performance and lifecycle management … between technical and business teams, you will translate requirements into practical solutions, shape application roadmaps, manage risks and dependencies, and drive service improvement through incident management, root cause analysis and performance optimisation. You will also provide Asset Management application expertise, support governance and security compliance, and help ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

environment. This is a senior technical position within an established Information Security function, combining hands-on security expertise with responsibility for improving threat detection, incident response and the effectiveness of security controls. You'll act as a technical specialist within the team, taking the lead on more complex security … your technical expertise to investigate incidents, understand their underlying causes and introduce improvements that reduce the likelihood of similar issues occurring again. Beyond incident management, you'll work closely with the wider IT team to assess vulnerabilities, strengthen security controls and ensure new technologies are introduced securely. ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As an Operational Technology Configuration Manager at National Highways, you will play … will also help develop our in-house expertise, improve processes and build knowledge for the future, including supporting the configuration of advanced traffic management systems and site data design. This is a hybrid role, requiring two days per week in the office, and can be based at any National ...

focus on test-driven development and resiliency. \n You enjoy automation and proactively managing system optimisations from identifying bottlenecks to participating in proactive incident management. (Note: There is also a chance to join our 24/7 on-call rota for extra pay). \n You enjoy hybrid working ...

DNA. Invest in us and we'll invest in you!. Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures … seeking an experienced and results-driven Monitoring Lead who will be the product owner and subject matter expert (SME) for the Event Management tooling environment. This role is responsible for setting the strategic direction, ensuring tooling currency, driving innovation through automation and AI, and enabling smooth customer transitions ...