8 of 8 Permanent Incident Management Jobs in Scotland

a global basis, the resilience of operations has become a board level issue. You will provide our clients with a full spectrum of services, covering proactive and reactive Cyber Incident Response (CIR) Services. The proactive arm of our business covers a breadth of propositions, including playbook development, wargaming, readiness assessments, post-breach assessments, managed threat hunting as well as … uplift their maturity and fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training. Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and imagination to find the most advanced threats, hiding in the darkest corners of … award-winning vendor relationships, we can do whatever it takes - from improving the security of a single component to delivering a holistic security and privacy program. As a Cyber Incident Response Advisory and Incident Management Senior Manager or Associate Director, you will focus on developing our business across both proactive and reactive services, whilst leading our advisory More ❯

Senior IT Problem & Major Incident Manager A fantastic opportunity has arisen for a Senior IT Problem & Major Incident Manager to join our Glasgow based law firm on a permanent basis. Senior IT Problem & Major Incident Manager Responsibilities and Duties: *Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. *Mentor Major Incident Managers. *Conduct Major Incident Reviews. *Champion for the problem management practice. *Prevent recurrence of problems through effective problem management. *Facilitate root cause analysis and methodologies. *Ensure effective problem resolution through collaboration. *Ensure accurate … guidance to resolution teams. *Provide reports and metrics on problem activities. *Audit problem activities. *Continuously improve problem processes by identifying, proposing, and implementing improvements. Background Senior IT Problem & Major Incident Manager Knowledge, Sills and Experience: *Experience in the Problem Management practice, 5+ years preferred. *Experience in Major Incident Management and Critical Situation Management , 7+ years More ❯

Microsoft Solutions Partner for Security, Difenda. This was closely followed in December 2024 by the acquisition of US-based, Kivu Consulting, a global cyber security firm with world-leading incident response capabilities. Position Technical Support & Incident Management Provide first-line technical support via phone, email, and ticketing systems for hardware, software, and network issues Triage and prioritise … incoming support requests based on business impact and urgency Diagnose and resolve technical problems or escalate complex issues to appropriate specialist teams Maintain detailed incident records and ensure timely communication with end users System Administration & Maintenance Perform routine maintenance tasks on servers, workstations, and network infrastructure Manage user accounts, permissions, and access rights across various systems and applications Deploy … Monitor system performance and proactively identify potential issues before they impact operations Security & Compliance Ensure all support activities comply with cybersecurity best practices and industry standards Assist with security incident response when required, following established protocols Maintain strict confidentiality of sensitive client and company information Support compliance audits and security assessments as needed Documentation & Process Improvement Create and maintain More ❯

that underpin secure business operations. They will play a key role in shaping and executing the IT security strategy, acting as a subject matter expert while supporting compliance, training, incident management, and continuous improvement efforts across the organisation. Key Responsibilities: Oversees the daily operations of the IT Security team, ensuring service levels and internal objectives are consistently met. … IT security projects, aligning them with broader strategic objectives and deadlines. Contributes expert guidance into IT strategy and supports its implementation from a security standpoint. Owns the organisations security incident response process, including investigation, reporting, and post-incident analysis. Assesses existing system security and proposes improvements to strengthen infrastructure resilience. Ensures the secure handling, processing, and transfer of … AWS). Experience with security frameworks and regulatory compliance, including ISO 27001 and GDPR. Demonstrated ability to lead, coach, and develop high-performing technical teams. Track record of managing incident response and conducting technical investigations. Confident multitasker with strong project delivery and organisational skills. Experience in performing or participating in IT security audits. Excellent communication skills, both verbal and More ❯

that underpin secure business operations. They will play a key role in shaping and executing the IT security strategy, acting as a subject matter expert while supporting compliance, training, incident management, and continuous improvement efforts across the organisation. Key Responsibilities: Oversees the daily operations of the IT Security team, ensuring service levels and internal objectives are consistently met. … IT security projects, aligning them with broader strategic objectives and deadlines. Contributes expert guidance into IT strategy and supports its implementation from a security standpoint. Owns the organisations security incident response process, including investigation, reporting, and post-incident analysis. Assesses existing system security and proposes improvements to strengthen infrastructure resilience. Ensures the secure handling, processing, and transfer of … AWS). Experience with security frameworks and regulatory compliance, including ISO 27001 and GDPR. Demonstrated ability to lead, coach, and develop high-performing technical teams. Track record of managing incident response and conducting technical investigations. Confident multitasker with strong project delivery and organisational skills. Experience in performing or participating in IT security audits. Excellent communication skills, both verbal and More ❯

that underpin secure business operations. They will play a key role in shaping and executing the IT security strategy, acting as a subject matter expert while supporting compliance, training, incident management, and continuous improvement efforts across the organisation. Key Responsibilities: Oversees the daily operations of the IT Security team, ensuring service levels and internal objectives are consistently met. … IT security projects, aligning them with broader strategic objectives and deadlines. Contributes expert guidance into IT strategy and supports its implementation from a security standpoint. Owns the organisations security incident response process, including investigation, reporting, and post-incident analysis. Assesses existing system security and proposes improvements to strengthen infrastructure resilience. Ensures the secure handling, processing, and transfer of … AWS). Experience with security frameworks and regulatory compliance, including ISO 27001 and GDPR. Demonstrated ability to lead, coach, and develop high-performing technical teams. Track record of managing incident response and conducting technical investigations. Confident multitasker with strong project delivery and organisational skills. Experience in performing or participating in IT security audits. Excellent communication skills, both verbal and More ❯

founded on positive change and development. Summary of the role: As a Data Engineering Manager, you will be responsible for the engineering teams in the Data delivery and Data management scopes. These are key positions within the Data office as they provide technical leadership, mentorship and team development, as well as contributing to the development and implementation of our … manner and prioritising the work to align with organisational priorities. This includes providing technical leadership during development phases, Agile based delivery and engineering best practices. As in any engineering management position, there will be a certain amount of hands-on work, and so a technical background is required, but the main focus will be the management of the … and project retrospectives, ensuring that identified actions are carried out as required. Identify, qualify and implement tooling requirements. Provide high level technical overviews and insights to senior leadership. Provide incident management as required and follow up with comprehensive RCAs. Will help create and implement a DataOps environment. What we’re looking for: Prior experience in a similar role More ❯

that underpin secure business operations. They will play a key role in shaping and executing the IT security strategy, acting as a subject matter expert while supporting compliance, training, incident management, and continuous click apply for full job details More ❯