1 to 1 of 1 Permanent Network Support Jobs in Scotland

services to the B2B market, our services connect around the world operating in many and varied industries. We are looking for a 2nd Line Support Engineer to join our award-winning team and provide day-to-day second line support. A typical day would be split between troubleshooting escalated … tickets, provisioning complex customer CPE devices, assisting 1st Line Support, answering the telephone to support partner queries, liaising with suppliers and 3rd Line colleagues and managing non-BAU customer requests. No two days are ever the same, we are passionate about delivering the best possible service to our … detailed technical information in terms our customers can easily understand. This role is ideal for individuals that have prior experience as a 1st Line Support analyst in a related industry and are looking to take the next step in their career. We’re looking for a candidate that can more »