25 of 25 Permanent Office-365 Jobs in Scotland

Solutions experience. Configure and manage virtualised environments (Hyper-V, VMware). Familiarity with backup solutions, RMM tools, and IT security practices. Exchange Online, Microsoft 365 deployment, operation and troubleshooting Active Directory and Group Policy Administration Microsoft Azure deployment, support and development exposure. Networking – Routers/Switches/Firewalls installation ...

Solutions experience. Configure and manage virtualised environments (Hyper-V, VMware). Familiarity with backup solutions, RMM tools, and IT security practices. Exchange Online, Microsoft 365 deployment, operation and troubleshooting Active Directory and Group Policy Administration Microsoft Azure deployment, support and development exposure. Networking Routers/Switches/Firewalls installation ...

Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability ...

Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability ...

patch managementExperience of managing and implementing Group Policy in an enterprise environment.Experience with Anti Virus software and managing cyber security threatsExperience working with O365 products and servicesWorking experience of ITIL and/or ISO270001 processes and procedures. xkybehq Proactive approach, ability to prioritise and manage own workloadAbility to solve complex ...

full Driving License for this role! Tech You'll Work With Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles ...

full Driving License for this role! Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles If you are interested in this role ...

control systems (e.g. Git) Problem-solving mindset, strong attention to detail and strong analytical and problem solving skills Exposure to Microsoft Azure or Microsoft 365 technologies Nice to Have: Awareness of Power Platform (Power Automate, Power Apps) Understanding of AI concepts and/or generative AI tools Knowledge ...

control systems (e.g. Git) Problem-solving mindset, strong attention to detail and strong analytical and problem solving skills Exposure to Microsoft Azure or Microsoft 365 technologies Nice to Have: Awareness of Power Platform (Power Automate, Power Apps) Understanding of AI concepts and/or generative AI tools Knowledge ...

documentation standards and ability to contribute to internal technical libraries. Experience of owning the solution as technical design authority of scalable solutions across Microsoft 365, Azure, Microsoft Sentinel, Intune, Security and network/firewall infrastructure Awareness of data and compliance standards like Cyber Essentials, ISO 27001, and GDPR ...

considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management Strong technical support skills and experience Excellent communication skills with ...

standards Engage with senior client stakeholders (including C-level) to shape CRM strategy and roadmap Define integration strategies across Microsoft ecosystem (Power Platform, Azure, M365) and third-party systems Oversee and guide development teams, ensuring quality and alignment to solution design Lead workshops, discovery sessions, and design authority reviews Contribute ...

operation today while gradually improving it for tomorrow. About you: Experience leading or mentoring a small IT team Strong hands-on experience with: Microsoft 365 Azure Active Directory/Entra ID Background in IT infrastructure/IT operations (not just support desk) Comfortable acting as a technical escalation point ...

maintaining strong relationships with customers. Main Responsibilities: Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. Support and manage customer environments including … recommend improvements. Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. Windows Server ...

with Dynamics 365 and Power BI. Familiarity with data mapping, cleansing, and validation processes. Understanding of Microsoft cloud technologies (Azure, Power Platform, Microsoft 365). Experience with tools such as Power Query, Azure Data Factory, or other ETL solutions. Exposure to test migrations or UAT support. Awareness ...

digital systems. Responsibilities: Train to become a super user of business systems including Core and the new Route platform (launching September), alongside Microsoft 365 and Microsoft Copilot, to manage customer records, process documentation and support day-to-day business operations. Use AI-powered tools such as Microsoft Copilot ...

outreach strategies to suit different contexts. Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology hardware & software. Experience of working with disabled adults, older people ...

point of contact for IT support queries Log, manage, and update support tickets through the ticketing system Troubleshoot issues relating to desktops, laptops, Microsoft 365, printers, networking, and user accounts Provide regular updates to customers regarding ticket progress Escalate more complex technical issues where required Work closely with colleagues … Willingness to learn and develop new technical skills Technical Experience Candidates should have experience supporting most of the following: Windows 10/11 Microsoft 365 Active Directory/Entra ID SharePoint VoIP systems Mobile device setup and support Basic networking macOS Printers and desktop hardware Exposure to server, virtualisation ...

devices. Key Responsibilities Provide 2nd line technical support to users across a variety of technologies and platforms Troubleshoot and resolve issues relating to Microsoft 365, Windows and macOS environments. Diagnose and support networking issues, including routers, switches, connectivity, and general infrastrucure. Take ownership of support tickets from initial diagnosis … within the wider technical team. Essential Requirements Proven experience in a 2nd Line IT Support or similar technical support role. Strong experience supporting Microsoft 365 environments. Solid knowledge of Windows and macOS operating systems. Good understanding of networking fundamentals, including routers and connectivity trouble shooting. Excellent fault-finding ...

users in a variety of businesses. Experience with M365 platformessential. Strong working knowledge of Microsoft Office products essential. Other skills, knowledge & experience: Office 365 Exchange, SharePoint, Intune Setup and Deployment Azure VM Setup, AVD Settings Server Management Active Directory Hyper-V Replication ADConnectServices ...

company actively supports professional development through funded certifications and training. Key Responsibilities ** Providing 2nd line support across a varied client base ** Troubleshooting Microsoft 365, Windows, macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation ** Delivering excellent … customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ** Solid networking and fault-finding skills ** Excellent communication and documentation skills ** Full UK driving licence (essential) ** MSP experience (desirable) ** Microsoft, CompTIA or similar certifications (desirable ...

projects, and improvements Drive process improvements aligned to ITIL best practices Technology Environment You’ll be working across a modern Microsoft environment, including: Microsoft 365 Azure/Entra ID Intune (endpoint management & MDM) PowerShell (automation & scripting) Jira/ITSM tooling Key Responsibilities Provide hands-on 3rd line support across … service processes What We’re Looking For Experience in a Service Desk Team Lead or Senior/3rd Line role Strong technical skills across M365, Azure/Entra, and Intune Scripting experience (PowerShell preferred) Knowledge of ITIL processes and service management principles Experience using tools such as Jira (or similar ...

Digital Workplace Team, which is part of IT User Experience, and the team is responsible for the administration, configuration, optimisation, and support of Microsoft 365 services, with a strong focus on Microsoft Teams and the Microsoft 365 Admin Centre. This role ensures the secure, reliable, and efficient operation … responsible for maintaining and enhancing our M365 environment and should have a broad understanding of all technologies under the team's remit, including Microsoft 365, Office Product Suite and related applications. This is a full-time, permanent role based in our Glasgow office with hybrid working. ...

Ownership and ongoing improvement of business systems and workflows Selection, implementation, and integration of software (ERP, CRM, finance, operations tools) Supporting and improving Microsoft 365 and collaboration tools (Teams, SharePoint, etc.) Identifying inefficiencies and delivering practical system improvements Supporting users across the business with day-to-day system needs … management to shape future digital direction Training and supporting colleagues in effective system use Technical Environment Experience with the following would be beneficial: Microsoft 365 (Teams, SharePoint, OneDrive, Outlook). ERP, CRM, or business/Financial/Manufacturing/Stock management systems. Workflow, data, or document management tools ...

resolution at a 3rd line level, acting as the primary escalation point for advanced BAU issues Take charge of administering and supporting our Azure, M365, Intune, IAM and MDM platforms Lead the full lifecycle of office IT operations from device management and hardware provisioning to smooth asset control Ensuring … continuous improvement WHAT YOU WILL BRING TO THE ROLE Previous experience leading and developing a high performing service desk team Solid experience in Azure, M365, Intune/MDM and identity & access management Confidence in resolving complex BAU incidents at a 3rd line level A proactive security mindset, ensuring least-privilege ...