5 of 5 Permanent Performance Management Jobs in Scotland

Service Delivery and Performance Manager An excellent opportunity for an experienced operational leader to oversee service delivery, performance management, and quality assurance across multiple funded programmes within a domestic energy advice service. If youve also worked in the following roles, wed also like to hear from … Operations Manager, Service Delivery Lead, Programme Manager, Performance & Quality Manager SALARY: £33,000 per annum + Benefits LOCATION: This hybrid position allows for flexible working from home or from the offices in Dundee or Aberdeen, with occasional office attendance. Applicants must reside in, or very near ...

deliver change across the business which maximizes business benefit and architectural reusability. As a Senior Business Analyst, you will also provide leadership and performance management for a team of analysts. Benefits: 33 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities … limitations and operational impacts. Make recommendations providing thorough and well-reasoned justification, with reference to the business drivers and business case. Be responsible for performance management of Business Analysts, supporting their development and training needs. Produces clear and effective documentation of both a detailed and descriptive nature, using ...

customers. This is a pivotal role in aligning customer success with broader revenue objectives and scaling long-term account growth. Key Responsibilities Team Leadership & Performance Management Lead, mentor, and develop a team of Customer Success Managers to achieve and exceed revenue and retention targets. Set clear KPIs … performance expectations across upsell, cross-sell, and renewal metrics. Provide ongoing coaching on commercial strategy, pipeline management, and customer engagement. Foster a high-performance, accountable, and collaborative team culture. Revenue Growth & Commercial Strategy Own revenue growth across the existing customer base, including expansion, renewals, and strategic account ...

defining and shaping strategic outcomes to deliver change across the business and multiple projects. In this role you will also provide leadership, mentorship and performance management for a team of analysts Benefits: 33 days off a year (including Bank Holidays) Annual discretionary bonus eligibility Career development and growth ...

reliable, scalable, and aligned with business priorities. Key Responsibilities: Provide strategic and operational leadership across IT service operations, including incident, problem, change, and service performance management Own and mature processes, governance, and operational metrics Lead and develop high-performing, geographically distributed teams and key third-party partners Drive ...